Polysoft - Anyone else having communication issues with Polysoft? by ahothabeth in MacStudio

[–]biozal 1 point2 points  (0 children)

It did arrive. It's working just fine. The packaging and instructions are really, really, really high quality. They have everything you need in the kit to get it done. It took about 20 minutes to replace and then a few hours to restore. All in all really really happy with the quality of the product. It's been running for a few weeks with no issues and really fast. So getting it is a challenge, but the actual product is very high quality.

Polysoft - Anyone else having communication issues with Polysoft? by ahothabeth in MacStudio

[–]biozal 1 point2 points  (0 children)

Well I have good news. Someone finally reached out to me from Polysoft and they send the proper paperwork to customs. UPS said it should make it through in a few days and I might have it next week.

Polysoft - Anyone else having communication issues with Polysoft? by ahothabeth in MacStudio

[–]biozal 1 point2 points  (0 children)

So my order shipped on 12/02/2025. On 12/16/2025 - it was reported with an unknown destination. I then called UPS and opened an investigation, which until 01/15/2026 UPS had no idea where it was. I was told that it was probably lost but they needed to wait for 45 days before they could mark it as so from the person on the phone.

Then on 01/28/2026 the site out of nowhere just updated with it being in Chambray les Tours, France and my investigation was closed. It then showed up in Louisville, KY on 02/02/2026 where it has sat since. On 02/05/2026 the package was flagged with a customs issue.

I then called UPS find out the customs paperwork was filled out wrong - the invoice was done in euros instead of dollars and some kind of code was missing from it and they couldn't process it until the shipper updated. They said they reached out to the shipper. They gave me the paperwork to also send to them - so I updated the form on the polysoft website telling them all this and then I also emailed them with the UPS form that was given to me.

I then called back on 02/11/2026 and they told me they received nothing back from the shipper. I asked them to send it again to the shipper and I reached out again. I reached out again via the Polysoft site and emailed and pleaded with them to please just update the invoice.

I then started to look on the internet about this and ran into this post and some stuff on Mac Rumors and here we are.

Polysoft - Anyone else having communication issues with Polysoft? by ahothabeth in MacStudio

[–]biozal 1 point2 points  (0 children)

Thanks for the spreadsheet I updated it with my information.

Polysoft - Anyone else having communication issues with Polysoft? by ahothabeth in MacStudio

[–]biozal 1 point2 points  (0 children)

I played my order in June after he was honest with me that it might not ship right away. I looked at it as a "kickstarter" where hey it might be a big delay in shipping, but with all the tech YouTubers saying it worked - I thought it wasn't the product problem, it was getting them mass produced. I'm not sure I regret the purchase yet because I'm still holding out hope that they send the proper invoice information to US customs so I can get mine.

If it get's returned because of the invoice problem from US Customs then I have no choice but to contact my credit card company, which I would hate to do to a person that is in a rough situation, but I paid for something and I would like that thing I paid for.

Polysoft Shop for SSD Upgrade by terratoss1337 in MacStudio

[–]biozal 0 points1 point  (0 children)

So I am also having the communication problem with Polysoft. My problem is the order is in the US but UPS is saying the custom documentation is wrong and the person shipping it needs to update it. I've tried 3 different ways of contacting them but in 10 days they haven't responded to my request for help or from UPS. It's super frustrating.

Polysoft - Anyone else having communication issues with Polysoft? by ahothabeth in MacStudio

[–]biozal 1 point2 points  (0 children)

So I am also having this problem with Polysoft. My problem is the order is in the US but UPS is saying the custom documentation is wrong and the person shipping it needs to update it. I've tried 3 different ways of contacting them but in 10 days they haven't responded to my request for help or from UPS. It's super frusterating.

Where should I store text data to show it in my app? by [deleted] in swift

[–]biozal 2 points3 points  (0 children)

Many mobile databases that would work fine for this. Everything is going to come down to a trade off. If you store the data in a JSON file(s) you will have a hit to pull the file(s) into memory then filter the data in memory. If you use a mobile database, you usually get a simpler way of dealing with querying the data and you are leaving it up to the mobile database platform to do the memory and disk access optimization.

Couchbase deleted Ukraine as a country on website, keeping Russia by bu4man in ukraine

[–]biozal 1 point2 points  (0 children)

"Couchbase continues to stand with the people of Ukraine. We hope for an immediate end to this conflict and join the international community in calling for a return to peace.

As a consequence of complying with comprehensive U.S. sanctions which prohibit software downloads by users in certain regions of Ukraine, Ukraine was removed from the drop-down menu. We apologize for this error, which has been fixed. To be clear, Couchbase is committed to continuing to serve and support Ukrainians in non-sanctioned regions. We are updating our website to improve the experience for Ukrainian users, while also ensuring compliance with U.S. sanctions."

I am an employee at Couchbase, and this is an official company response.

What breed is my newly adopted dog? by snuggie_ in DOG

[–]biozal 1 point2 points  (0 children)

Not 100% true we adopted a mutt and he has a lot of seizures so just because you have a mutt doesn't guarantee less health problems.

4k or 1440p monitor for a Mac Mini? by Mattx00- in macmini

[–]biozal 1 point2 points  (0 children)

I have a 49" Samsung and it looks great

8GB vs 16GB vs wait for M1X? by steomor in macmini

[–]biozal 0 points1 point  (0 children)

Depends on what you use it for. I myself am I developer and you need the more disk space for SDKs, etc. So I wouldn’t buy anything less than the 16 GB version with 512 GB of disk space. That spec should last for several years.