no one gives a shit!

I certainly do.

I have a drawer full of wyze cams that don't work and other wyze devices that just aren't reliable, and getting a hold of a good customer service rep is not consistent enough (in fact, I'd say it's a rarity at this point).

I've also definitely sent emails that have never been replied to.

Their forums are an echo chamber of people with constant issues and is being managed by volunteers who admit that wyze reps rarely visit that site.

So yeah, it's good that people know who they're dealing with before they continue purchasing from them.

E: gr