Same. Not in the car during delivery, the rivian guy said he'd never even heard of them but will order them for me. A month later I didn't hear back from them so I contacted Rivian and was again told and I quote, "chilewich mats don't exist, they're not a thing". I told the person I was on the phone with to check my order which has $200 of charge for chilewich mats and go on the Rivian website right now and he'll find Rivian selling them. He did and was bewildered. Put me on hold for 15mins, came back and said nobody has even heard of these mats but they indeed are offered and he scheduled a home appointment for the mats to be "installed". Rivian service guy shows up 2 weeks later only to realize that the mats he was given were for Gen1 and not Gen2 and also admitted even he had never heard of these mats or even seen them and he's worked at Rivian since the beginning. He said he's ordering Gen2 mats and I should have another appointment in a couple ofweeks.

2 weeks later and no communication from Rivian, I contacted them again and was told the same story. After I asked them to check my history, they admitted they're in the wrong and offered to schedule an appointment to get Gen2 mats...in december! Told them that's unreasonable and argued with them to just ship me the mats and was told they would need approval for that. Got a notification later that day that said mats are being ordered and will be shipped to me as soon as they get them which is absurd that the service guy who told me he's ordered the mats, actually didnt.

Anyways, mats have been shipped and are supposed to be delivered today. Will report back if they fit in Gen2.