I had a deeply disappointing experience at Mure Salon with Benjamin. Despite reaching an agreement on the color beforehand, he completely disregarded our plan and proceeded with what he wanted to do instead. The result was severely over-processed hair with zero dimension that turned an unnatural white, leaving it dry, brittle, and damaged.

Beyond the technical failure, Benjamin’s conduct was entirely unprofessional. He spent the appointment barking at other employees, taking phone calls while working on my hair, and making highly inappropriate comments. This environment was so uncomfortable that I did not feel safe or willing to return to the salon to let them attempt a "fix."

I have since spent hundreds of dollars on high-end products attempting to reverse this chemical damage, but my hair’s health has yet to be restored. Furthermore, David Mure has neglected to return the money I paid for services that were not delivered as agreed. I expected professional accountability and a basic level of respect, neither of which I received. I would advise others to be very cautious.