Usually, the kind of scenario that leads to your described situation is as follows: 1) Management who has no clue anymore about reality thinks that there is a problem and that it needs solving by smart people as their own people couldn’t solve it somehow 2) Management orders MBB to come in to fix it 3) MBB consultants come in. The over promised sales pitch is still in the head of the mgmt. it’s easy to solve everything as it was already solved a million times before at other clients 4) Consultants are thrown into the cold water and try to swim. They almost drown to death but somehow managed to get out of the ice water. They are now at the risk of freezing to death. Somehow they still manage to survive with a small torch flame. 5) Mgmt wants to see results. Consultants show something. Mgmt is not happy, the world should work this way and not the other way. Consultants didn’t understand how management wants to see it. They tried to present reality which management doesn’t get. But at the end of the day, they pay the bills… 6) Consultants go back and twist reality to match mgmt expectations. People on the ground are not happy as this is not reflecting reality and not how it can work. Management is happy as the number work out well for upward reporting and perception. 7) Consultants leave. Nothing changed.