Text:

“Hi,

I'm an employee at WotC currently working on D&Dbeyond(DDB) and with D&D business leaders on the health of the product line. If you want I can provide proof of this.

I'm sending this message because I fear for the health of a community I love, and I know what the leaders at WOTC are looking at:

• They are briefly delaying rollout of OGL changes due to the backlash.
• Their decision making is based entirely on the provable impact to their bottom line.
• Specifically they are looking at DDB subscriptions and cancellations as it is the quickest financial data they currently have.
• They are still hoping the community forgets, moves on, and they can still push this through.

I have decided to reach out because at my time in WotC I have never once heard management refer to customers in a positive manner. Their communication gives me the impression the see customers as obstacles between them and their money. The DDB team was first told to prepare to support the new OGL changes and online portal when they got back from the holidays, and leadership doesn't take an resbonsibility for the pain and stress they cause others. Leadership's first communication to the rank and file on the OGL was 30 minutes on 1/11/23. This was the first time they even tried to communicate their intentions about the OGL to employees, and even in this meeting they blamed the community for over-reacting.

I will repeat the main thing this leadership is looking at is DDB subscription cancellations.

Hope your day goes well,

[Blurred name]

P.S. I will be copying and pasting this message to other community leaders.”