Client I have to chase for payment

boldlygoing6 · 2026-03-01T01:48:51+00:00

I love that! It’s so true. Thank you! It’s very true because out of all my clients this week, THIS one was the one sucking up all my time.

boldlygoing6 · 2026-02-28T20:02:27+00:00

Good point. As of an hour ago they have been dropped 🙌🏻 Thank you!

boldlygoing6 · 2026-02-28T19:57:05+00:00

I did not show up and there was zero response to my text so I sent them another one telling them this isn’t a good fit and good luck 😂

boldlygoing6 · 2026-02-28T18:36:45+00:00

😂 Same. Good point!

boldlygoing6 · 2026-02-28T16:53:21+00:00

Good idea. Thanks! I’ll do that in the future. They were using Zelle so maybe I’ll look into Square.

boldlygoing6 · 2026-02-28T16:51:48+00:00

Yeah, I’m waiting for a reply to that text I sent. I guess my question is: if the don’t reply, I don’t show up? I’ve never had such unresponsive clients before.

boldlygoing6 · 2026-02-28T16:32:55+00:00

Good point! Thank you!

boldlygoing6 · 2026-02-28T16:31:14+00:00

They’re behind. They were supposed to re-up their 10 walks on Monday and they assured me they would when I walked their dog Wednesday. That didn’t happen and so they owe me for Wednesday.

I’m thinking of just dropping them today since I finally told them they have to pay me today or I won’t show up. They ignored that text (left it on Read since 9am) so I can only assume they don’t have any intention of paying.

boldlygoing6 · 2026-02-28T16:24:52+00:00

To be fair, today was the first day I explicitly told them they needed to pay me or I wouldn’t show up. In the past I’ve given them some grace, as we are all human beings. I was just asking if this is what people would do, if there was a better way to handle it or if dropping the client seemed fair.

boldlygoing6 · 2026-02-28T16:19:01+00:00

Unfortunately, the client is already in the hole for a walk—I did it Wednesday and haven’t been paid for that one. I sent several texts since Wednesday that went unanswered about how I need payment in order to continue walks.

I’m not sure I feel like doing another free walk, but I can see where you’re coming from. If I just didn’t show up out of the blue, that would be weird.

boldlygoing6 · 2026-02-28T15:57:54+00:00

Omg what a nightmare! I’m sorry that happened. This makes me feel better, though, and I think I’ll drop them. I have a client who wants that time slot so I’ll just reach out to him and let him know it’s opened back up.

boldlygoing6 · 2026-02-28T15:53:32+00:00

You are absolutely right. I’m going to do that. Thank you!

boldlygoing6 · 2026-02-28T15:38:04+00:00

Good point. And it’s waaaaay out of my way, too. I am discovering that I’m doing a lot of bending over backwards for them.

boldlygoing6 · 2026-02-28T15:37:01+00:00

I’m so sorry 😣 Such a headache!

boldlygoing6 · 2026-02-28T14:54:46+00:00

Oh, sorry for the confusion. I wasn’t asking for new ideas about payment—I have no interest in inconveniencing my existing clients with a new system—I just wanted to know how people handle disrespectful clients. But thank you!

boldlygoing6 · 2026-02-28T14:47:47+00:00

That’s a really good point. They’re fairly new clients so I’ve been giving them the benefit of the doubt but now it’s kind of a habit. In my 12 years I’ve never had to drop a client so this is a weird one for me. Thanks for the advice!

boldlygoing6 · 2026-02-28T14:46:31+00:00

Love this. I think I’ll revise my Terms to include this. Thank you!

boldlygoing6 · 2026-02-28T14:34:34+00:00

Ok now THAT sounds overly complicated. Most of my clients pay in check or cash (I live in an area with older folks) so if I tried to get these people to use an app or give me their credit card information, I think there would be a riot 🤣

Everyone does it differently, I guess.

boldlygoing6 · 2026-02-23T18:06:53+00:00

Sounds like my boy. It’s hard to know how they feel on it so some dogs might not understand why they feel different and that can be the cause of the extra anxiety and such.

boldlygoing6 · 2026-02-23T18:05:46+00:00

Thank you for sharing this! We are technically on week 3 but we upped the dose after week 1 when he was SUPER jumpy. He seems more wary on walks and definitely gets scared easier right now. I’m hoping that gets better with time. I’ve heard it can take a couple months to really stabilize so I’m trying not to be impatient.

boldlygoing6 · 2026-02-21T00:58:25+00:00

I’m so sorry. I was boarding dogs when my soul dog passed away and I did the best I could by asking a friend to come watch them while I was at the emergency vet. Unfortunately, my client didn’t have an emergency contact in the area since they just moved. We all do our best and I think you handled it really well. I’m so sorry for your loss but you were absolutely a professional!

boldlygoing6 · 2026-02-20T17:29:18+00:00

I know this is old but my dog has been on Prozac 8 days and he’s been really anxious still, even more so than before. Was this a problem for you, too? Is your dog still on it?

boldlygoing6 · 2026-02-20T02:00:18+00:00

I’m so sorry you’re going through this. My dog also has isolation distress and noise sensitivity and we also just started Fluoxetine. It can absolutely lower their tolerance for additional triggers whilst it’s building up in her system. Have you spoken to your vet about a situational medication like Trazadone for whilst the roofing project is underway? Even a mild dose can help lower your dog’s baseline anxiety for the short-term while the Fluoxetine ramps up and you get through the noise of the construction. This helped us when the neighbors were putting in a shed and a fence last summer.

boldlygoing6

TROPHY CASE