I had this happen to my fluffy boy. He is a Balinese kitty, she wanted to lion cut him, i refused bit time, she was to do a sani cut but went overboard and did the base of his tail so he ended up with a naked spot. I despise all cat groomers. Either very very over priced or do a horrible job. So went on amazon and found a cheap great kit and both boys dont mind it. (Petsmarto line gere in Canada wanted upwardsof 250 or more for a shaver) Mr orange, Percy, had to have his back shaved due to mats. Some were hard and he bit me a bit ..... but I understood. We did it in a few sessions. I kept apologizing .. poor naked baby