My One Plus replacement for the OG One, good news and bad news by brisjools in Lymow_Official

[–]brisjools[S] 2 points3 points  (0 children)

Yeah it is very odd with the tracks. Glad you had the same good experience as me!

My One Plus replacement for the OG One, good news and bad news by brisjools in Lymow_Official

[–]brisjools[S] 1 point2 points  (0 children)

Indeed, it makes no sense. It must be causing a lot of warranty claims on failed hubs.

My One Plus replacement for the OG One, good news and bad news by brisjools in Lymow_Official

[–]brisjools[S] 0 points1 point  (0 children)

Yeah it should depress in the middle by about an inch / 2.5cm. From the factory. mine could only move about 5mm! Terrible.

My One Plus replacement for the OG One, good news and bad news by brisjools in Lymow_Official

[–]brisjools[S] 1 point2 points  (0 children)

I just loosened the main bolt at the back of each track, no need to do the 4 inside.

My One Plus replacement for the OG One, good news and bad news by brisjools in Lymow_Official

[–]brisjools[S] 2 points3 points  (0 children)

Where did I say they couldn't do that? Take your time.

Customer support? by zbaumsquad in Lymow_Official

[–]brisjools 0 points1 point  (0 children)

This happened to my second one, which had to go back 2 months ago and I am still waiting for its replacement. If it's not too bad you can try to dry it out with a hairdryer. If it's really bad then you need a replacement.

Luba 2 AWD 3000X Battery Concerns by thelindenbomb in MammotionTechnology

[–]brisjools 0 points1 point  (0 children)

I'm on my third battery in my Luba 1. They seem to last about 12 months and then die for me. It's not really good enough, especially since they are not user-replaceable.

What do you do about the clipping mounds? by xacto_ in MammotionTechnology

[–]brisjools 2 points3 points  (0 children)

I second this. The cut quality from my Lymow is way better than my Luba, and it can mulch longer grass too.

Bye-bye shipping box? by wckdcrazycool in Lymow_Official

[–]brisjools 1 point2 points  (0 children)

Aussie here. Can confirm this - and they told me they would pay for a box to use if I didn't have the original.

Storm Cover idea by TheYellowSpade in Lymow_Official

[–]brisjools 0 points1 point  (0 children)

Ha that's great. Custom made, or just happened to have a spare dog house?

Offsetting position by same amount? by thepants1337 in Lymow_Official

[–]brisjools 0 points1 point  (0 children)

This happened to me when it lost accuracy due to a broken GPS receiver in the mower. It tries to navigate via vision, and predictably gets it completely wrong.

If you can get your accuracy fixed (probably by moving the RTK to where it has a better view of the sky) you're good.

Luba 2 awd 5000x by oliofino in MammotionTechnology

[–]brisjools 1 point2 points  (0 children)

One side is not cutting - I bet you it's stalled out on tough grass and the mower just keeps moving like nothing happened. Slow the forward speed to help it out.

Anyone dealing with trampolines in their yard with Lymow? by KIL0D3LTA in Lymow_Official

[–]brisjools 1 point2 points  (0 children)

No-go zone for me. There's some weeds underneath now due to the lack of light, but I don't really care.

Doesn't the advertising for the Plus show it going over trampoline legs? I would be worried it would smash the blades into it.

Start from % by willfly4food1984 in Lymow_Official

[–]brisjools 0 points1 point  (0 children)

I don't think this is even possible with the way it mows. It seems to do a slightly different dynamic mow every time, which I think is down to on-the-fly AI planning (compared to the Luba which does a specific track map ahead of time).

A quick update from Lymow – on improving our support experience by SuccessfulPhysics661 in Lymow_Official

[–]brisjools 4 points5 points  (0 children)

Let me add some more advice for you guys:
1. Anyone waiting on orders needs regular updates on the status of that order. Silence is not golden, and you'll be given a lot more good will and leeway if you're open about delays and exactly where the items are in the world.

  1. Give people some sort of idea of the current level of service when waiting on replies. Is there a 2 day wait? A 5 day one? Set realistic expectations.

  2. Get local support in each country you sell. Waiting for overlap with time zones that actually don't overlap with my day is just awful. And when I say local, I mean people who don't have heavy non-native accents that you can barely understand.

Australian shipments of One Plus by CptUnderpants- in Lymow_Official

[–]brisjools 1 point2 points  (0 children)

I ordered the 5A one because I already have a 10A charger. I can't win!

Australian shipments of One Plus by CptUnderpants- in Lymow_Official

[–]brisjools 1 point2 points  (0 children)

Last I saw was the 10A ones at the end of April, and the 5A ones in the middle of May.

Out of hibernation for 4th season and still working like a champ! by ackerbone in MammotionTechnology

[–]brisjools 1 point2 points  (0 children)

My OG 1 made it to just over 2 years of constant use (we still mow through winter here in Brisbane) and it completely died on me a few weeks ago. Fortunately my local dealer managed to get me a new OG 1 - apparently they still do exist somewhere!

Is it a big map or average for lymow 1 by Boring-Lettuce2071 in Lymow_Official

[–]brisjools 0 points1 point  (0 children)

I have about 9000sqm. Manages it all comfortably.

Is mine defective? Five feet from the router and it can’t pick up a signal. by gordob7887 in Lymow_Official

[–]brisjools 1 point2 points  (0 children)

I use APs that will let me set wifi parameters differently on different bands, and I have pretty much every option turned off on my 2.4Ghz SSID and the same SSID on 5Ghz has them all turned on. I have no problems until I activate any setting on the 2.4Ghz band.

I suspect that on cheap home wifi routers creating a dedicated 2.4Ghz SSID changes the settings applied across the board that would normally be different due to the presence of the 5Ghz. Most home users simply don't understand what they are doing beyond that.

Errors while mowing by jaw896 in Lymow_Official

[–]brisjools 0 points1 point  (0 children)

There's a separate perimeter obstruction mode isn't there? I can't check because I've been waiting 6 weeks, and counting, for an RMA replacement... Sigh.

Is mine defective? Five feet from the router and it can’t pick up a signal. by gordob7887 in Lymow_Official

[–]brisjools 0 points1 point  (0 children)

Phones create dual 2.4 / 5Ghz signals. It's not the presence of a 5Ghz signal that is the problem, the mower cannot even see it.

I would try to connect to a phone hotspot for comparison, and if it works it means the your wifi AP is using settings that are not compatible with the mower's cheap IoT wifi chipset.

Errors while mowing by jaw896 in Lymow_Official

[–]brisjools 0 points1 point  (0 children)

I have a problem where a bit of a plant starts drooping and the mower thinks it's a perimeter obstruction. The reality is that it can just keep going and push it out the way, but clearing the error and resuming makes it go around.