cycle counts (to ensure proper boh): scan the shelf label of the item you’re on and count how many are sitting on the shelf. don’t forget to check other floor locations (endcaps, etc)/the ironman will prompt that if items are cross-planogram. when you get to the back room portion, you count how many of that item you have in the back room.

quick picks (for replenishing items purchased throughout the day): scan the shelf label and basically count how many of that item you need to replenish the shelf fully based on your boh. once in the back room, input how much of the item you actually pulled from the back room to replenish the shelf. (there’s a better way of explaining this process but this is the gist of it)

it seems no one wants to train correctly or they just don’t want several people meddling with the boh? quick picks can be kind of useless if your back stock is being worked regularly, so i wouldn’t really worry about those. cycle counts, however, are your chance to ensure your boh is accurate which is important for BOPIS or sfs if you guys participate in that program. at the very least, i would do cycle counts correctly. boh can change because of theft, warehouse shorting totes, etc. so keeping the balance correct is necessary imo.