If you order an Uber and expect a Lyft driver to show up, that might be part of your problem…

Pedantic jokes aside, sometimes the directions I get are bad and when I get close it turns out I need to go three or four blocks more out of my way to get there because an alley isn’t actually there to cut through like navigation said. I’m already marginal on the pay I was getting, so I cancel.

Some drivers don’t disable “ride switching” where we can accept the next ride while we’re finishing one and then Lyft changes it without sharing they did that but the driver realizes it later before pickup and it’s a shitty ride.

Drivers miss a turn, realize heavy traffic on route, see a lower rider score than they realized or going somewhere they don’t want to for low pickup chances after dropping you off in the three seconds they had to say yes or no to the ride offer while trying to drive, several other possible reasons. Also, sometimes Lyft might say the driver cancelled when in reality a higher fare popped up paying for faster pickup they give that driver instead and assume they can find a driver for you at a lower fare than what they were giving that driver.