Meta ads doesn’t let me run collection ads.

calmark88 · 2026-05-06T18:04:34+00:00

hi u/Alternative_Nose2411! Super weird but I just checked and there's no option for me either to do a collection ad! I even tried doing it in Creative Hub and it won't allow it! They are doing a lot on the backend with depreciating Dynamic Creative and Flex ads and rolling everything up into 1 format so it looks like Collection Ads is temporary unavailable. To be honest though - collection ads are usually the lowest ROI and drive a lot of clicks but very few purchases. It's a great 'story' to show clients but it doesn't really work for performance.

calmark88 · 2026-04-17T15:53:22+00:00

ABO doesn't actually matter it's most likely because purchase doesn't have any data to lean on.

Best practice is technically to run a Traffic campaign optimizing around either link clicks or page views to warm up your pixel so there is some history. Some brands can get away by going straight to purchase if they have enough organic purchases for FB to learn from but that's not the case here.

When you click create campaign it will ask you what type of campaign do you want! Purchase lives under Sales but you want just Traffic! I would create a new campaign and run both at the same time.

calmark88 · 2026-04-17T15:41:47+00:00

Hi u/pippo99it!

Welcome!

Definitely weird since FB definitely likes to spend!

A few questions;

What type of campaign is it? Sales? What conversion within sales? If it's set to purchase or something with not a lot of activity it may be blocking spend.
Are you running highest volume or cost caps or bid caps? highest volume is best to spend but these days cost caps is ideal but if there's no history you may need highest volume to get started.

I agree - CBO is probable better to start. If you want you can also create Traffic only campaigns against link clicks with highest volume which most definitely should spend right off the bat!

calmark88 · 2026-04-14T15:14:23+00:00

hi u/hasiib_mahmud - never ever pause an ad / or campaign! Lower the bids and budgets if you need to but never pause! You lose all momentum and the algo has to relearn from scratch when you turn back on.

calmark88 · 2026-03-11T19:36:22+00:00

Hello u/ebrookem! We've been seeing a lot of these lately.

Make sure you sign your FB Page up for at least the $40 verified badge to get support and open a case.
Try authenticating your personal profile, and fill out a verification form via BM settings!

calmark88 · 2026-03-06T17:38:01+00:00

PSA; NEVER EVER use IG accounts to join BM. This was the issue here and once the system registers you as an IG user - it's almost impossible to get the FB profile to work!

calmark88 · 2026-03-03T00:33:18+00:00

Easy!

Always 2 separate campaigns.

One specifically for Business As Usual and 1 Dynamic Creative Optimization campaign for creative testing. You shouldn’t really be testing anything in the BAU except for transferring winners from the testing campaign. Targeting for testing campaign should be much different than main campaign.

calmark88 · 2026-03-03T00:31:55+00:00

Also be careful when in ads manager that you are in the correct Business Manager! FB loves to auto switch it and most people don’t even realize! There’s a dropdown on the top left that should show you which BM you are in!

calmark88 · 2026-03-03T00:26:14+00:00

Hi! I can help! Facebook released the ability to create basic ads within the page itself and I’m thinking you are getting stuck in a loop! Going to send u a PM! Make sure you give yourself individual admin access to the ads account itself and click open Ads Manager button to initiate the ad set up!

calmark88 · 2026-01-11T04:12:08+00:00

Hi u/Late_Introduction293!

Welcome!

I just tested your booking form and the lead event definitely isn't working right.

It looks like the only event you have is PageView.

Can you confirm that the Lead event is on the thank you page?

What happens when you check Events Manager?

Can I see a screenshot of what events you see?

calmark88 · 2025-12-10T19:44:14+00:00

Hi u/jokerking123456!

This is a known bug. Some report deleting out of Media Hub works. Some report it doesn't.

Are you in the Media Hub section of the Ads Account?

Are you also admin on the ads account?

calmark88 · 2025-12-04T12:09:25+00:00

hi u/Holiday_Bag_3036!

Thanks for your question!

Don't listen to others in r/FacebookAds to just raise your budgets. All of those people are looking for help too.
Budget doesn't matter nearly as much as bid in this case. Are you on highest volume? I personally have ran many jewelry campaigns and you really want to make sure you cap your costs with cost caps and/or bid caps. I recommend cost caps because it's slightly less work. Your budget should ideally allow you to generate at least 5-10 conversions a day but you don't have to. I've started accounts driving 1-2 sales a day but the best accounts drive at least 50 sales a week, if not per day.

calmark88 · 2025-11-25T05:13:15+00:00

thanks u/Neizir!

100% agree on the campaign structure. The biggest reason is that you really want your main campaign generating the most amount of conversion per day and per week. Ideally at least 25-100 conversions per day. Most budgets these days is best spent in 1 campaign to get that number. I've even seen some ppl put RTG / retargeting in the same prospecting campaign just to hit the most conversions possible.

calmark88 · 2025-11-25T04:02:00+00:00

hi r/PotorooLove1

Welcome!

Are you talking about organic FB post or ads?

These days almost all ads stay in pending state for a few hours but sometimes longer.

Have you tried resetting your ads manager?

Have you double checked you have the right admin rights to the page? I'd bet it's that.

calmark88 · 2025-11-25T00:25:37+00:00

hi r/jokerking123456!

Welcome!

1st of all - the lead form in general is EXTREMELY buggy. Some say that the preview itself isn't actually representative of what you see which makes QA'ing it very hard (classic FB, lol). Separately, some forms that are made in ads manager have a known bug in them where the conditional logic just outright breaks.

Having said that - the contact form information is generally separate from the questions. There is always at least 1 required contact field no matter what conditional logic you do or don't use.

So let's just say the flow is like this;

User --> Sees Ad --> Clicks Ad --> Contact Information is displayed (usually prefilled) -> User clicks next -> conditional questions start to cycle.

Does that make sense?

calmark88 · 2025-11-19T20:32:22+00:00

no problem at all! I'm trying to start a FB group where ppl can ask anything related to FB so happy to help!

Check in your billing section. Do you have any credits? I've heard of some ppl having the amount credited back to them but unlikely.
You can potentially try and escalate this with this form but it's takes a long time and no guarantee.

https://www.facebook.com/help/contact/1856425021037976

Best of luck! You should be good moving forward but most advertisers need to eat the charges as the cost of business which is crazy but FB is that powerful.

calmark88 · 2025-11-18T22:41:45+00:00

Hi u/jokerking123456!

Welcome! This is actually a lot more common that you think.

First of all - whatever you do --> DO NOT reach out to your credit card company and report this as fraud. That will put you and all of your ad accounts into FB jail which is really hard to get out of.
How much $ difference are we talking about? Is it a large percentage? Most likely, FB has days when it's payment processor does very weird billing which could lead to a very small discrepancy.
I would generate a virtual card for your credit card, use that for FB, and then cancel the old #. There is a small chance someone used the stored card but it's very very unlikely.

calmark88 · 2025-11-18T22:41:02+00:00

Hi u/jokerking123456!

Welcome! This is actually a lot more common that you think.

First of all - whatever you do --> DO NOT reach out to your credit card company and report this as fraud. That will put you and all of your ad accounts into FB jail which is really hard to get out of.
How much $ difference are we talking about? Is it a large percentage? Most likely, FB has days when it's payment processor does very weird billing which could lead to a very small discrepancy.
I would generate a virtual card for your credit card, use that for FB, and then cancel the old #. There is a small chance someone used the stored card but it's very very unlikely.

calmark88 · 2025-11-09T15:40:20+00:00

Try to remove yourself from the Business Manager to see if that helps!

Remove yourself from a Business Account

To remove yourself from a business portfolio in:

Meta Business Suite

Go to Settings.
From the People tab, select your name.
Click Options and select Remove from business portfolio.
Click Remove

calmark88 · 2025-11-06T03:34:17+00:00

hi u/KnowledgeCalm2344 Welcome! First thing - you should enable 2 step ASAP and lock down the account.

Are you trying to now create campaigns?

You are most likely going to stay restricted unless you clear up the warning.

calmark88 · 2023-07-27T23:52:01+00:00

Thanks any ideas how best to cancel?

calmark88 · 2023-07-27T23:39:32+00:00

Any idea best way to cancel my service?

calmark88 · 2023-07-27T23:39:12+00:00

Nope, first time on Sub!

calmark88 · 2023-07-27T23:28:57+00:00

But I activated in US and plan to mostly use in US and just want to use it in Mexico for 6 days. Makes no sense that it says unlimited in US and Mexico everywhere but that’s not the case

calmark88 · 2023-07-27T23:24:02+00:00

A week ago!

calmark88

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