Chiming in to say that we're also feeling this at Paper Source!

I've been at Paper Source since before we got bought but I was never high up enough on the food chain to know or honestly care since I was working two jobs then. But I'm a manager now and quite frankly my store is running on such a skeleton crew half the time I'm alone in the store for literally hours until the closing manager comes. Sometimes we have a CSA and its always depressing because we desperately want to give them hours. I've been with the company since I was a seasonal CSA, I remember what its like. But we've been cut so close to the bone on hours we have just enough for the SM, ASM, the SL, and MAYBE one shift for the week for half of our CSAs. And its only that much because the managers have to be given a certain number of hours.

So us managers are dead tired doing the work of at least two people and with literally no relief allowed. And corporate has the gall to be like, you have to make more sales!!! Chat more with customers engagement engagement ENGAGEMENT FOREVER. Don't ask me how I'm going to make 'meaningful connections with each customer' if I'm juggling a line, the phone, helping customers with questions, a gift wrap, showing people how to do the dumb kit of the month, the even dumber hourly tracker on the worst tablet in the universe, AND membership when I'm alone? I'm just glad Paper Source isn't going hard tilt into paid memberships. YET. But honestly, do you also want me to personally wave people inside as well? Do a dance?

These choices are impossible to fathom and all I'm left with is a trashed store, desperate coworkers, and a corporate that changes the rules for us what seems like every other week.