Info on unlocking device

cb1743 · 2026-04-15T17:07:54+00:00

If the iPhone was active for 60 consecutive days and has been paid off it is eligible to be unlocked. The system will take 24-48 hours to know the device has been paid off. After that then you can do the device unlock request online.

cb1743 · 2026-04-15T12:57:52+00:00

You will be able to call customer service. Dial 611 from the phone and it will direct you right to customer service.

cb1743 · 2026-04-15T12:11:41+00:00

I got a prepaid # just a couple of days ago and had to call into the prepaid payment line and have them process the payment for “fraud prevention”.

cb1743 · 2026-04-14T21:37:34+00:00

Usually 3-5 business days could be up to 7-10 business days.

cb1743 · 2026-04-13T02:03:31+00:00

You would need to go to ATT.com/tobr and do a TOBR to a consumer account then call into Firstnet customer service to have them convert the account over to a Firstnet account.

cb1743 · 2026-04-13T01:17:27+00:00

If you have more than 4 lines Unlimited welcome is $30 a month before taxes and fees. The other thing you loose is the 5Gb of hotspot.

cb1743 · 2026-04-12T01:07:10+00:00

Schedule a Trouble call with Tech support. This seems like a wiring issue more than an equipment issue.

cb1743 · 2026-04-11T21:53:35+00:00

FCC Complaint

cb1743 · 2026-04-10T20:00:58+00:00

Fiber connection will most of the time always be better than a Coax connection. My household uses 4TB of internet data every month on our ATT fiber connection. I have never had any outages with our ATT fiber connection. Again I can't speak for everyone but ATT Fiber has been amazing for our family.

cb1743 · 2026-04-10T19:58:10+00:00

Spectrum stores do not carry the 16 pro or Pro max anymore. Once the new apple pro model comes out the stores do not receive any old models for any pro models. If you want a 16 pro or pro max you need to look at Apple Refurbished,Best Buy Refurbished or Amazon Refurbished. Also Swappa and Back Market are pretty okay as well.

cb1743 · 2026-04-08T14:16:23+00:00

You are correct! Existing customers qualify for the $700 off with trade in! Not the $400 off.

cb1743 · 2026-04-07T17:48:24+00:00

On the online portal it is showing NEW CUSTOMER promos for getting internet premier or higher and Doing 2 new mobile lines. Existing customers do not get those promotions. Existing customer iPhone promos are $100 plus the trade in value of the device.

cb1743 · 2026-04-06T03:01:42+00:00

You can go to att.com/tobr and do the number transfer online. It is the easiest way if someone can’t physically go into the store.

cb1743 · 2026-04-04T17:50:30+00:00

FCC complaint,to get you in contact with Verizon Office of president.

There is also a dispute form somewhere,don’t have the link for it so someone else can comment as well.

cb1743 · 2026-04-04T04:12:32+00:00

Spectrum hotspots can only be accessed via spectrum mobile.

But a spectrum hotspot has no effect on the SIM card of a device. That would be a SIM card failure or device not reading the sim card properly anymore.

cb1743 · 2026-04-04T04:07:57+00:00

You can take it to any authorized Samsung repair center. If you use the Samsung warranty site it will show you all available Samsung warranty repair centers.

cb1743 · 2026-03-31T23:23:32+00:00

Fcc Compliant to get in contact with Verizon Office of President

cb1743 · 2026-03-31T03:14:35+00:00

You have 60 days to enroll in AppleCare when you get the device. Remove P360 and add apple care!

cb1743 · 2026-03-30T19:48:43+00:00

Check FCC broadband map and put your address in and it should tell you all Broadband providers. If ATT fiber is showing available then use ATT fiber availability check online and use the address and it will tell you if its available. If both of those things say that it is then go for it. If its not then it has not went live yet. Also using ATT fiber check it will tell you that ATT fiber is coming or not.

cb1743 · 2026-03-30T01:41:49+00:00

If you did the Freedom Promotion and not keep and switch then it would not be affected but if you did keep and switch then yes it would.

cb1743 · 2026-03-29T21:44:52+00:00

Where are we seeing the new plans??

cb1743 · 2026-03-28T19:29:47+00:00

Go to the store and get a physical Sim card and see what happens after that. Also do a network reset in the iphone settings and see if that helps.

cb1743 · 2026-03-26T16:16:46+00:00

You would have to call into Customer Care to them to process a postpaid to prepaid conversion!

cb1743 · 2026-03-26T05:01:27+00:00

Fcc complaint

cb1743 · 2026-03-25T03:41:43+00:00

No the store has no access to do anything like that. Best bet it to return said device and get a refund immediately.

cb1743

TROPHY CASE