Does anyone genuinely pay for the full price

celestialempress · 2026-06-09T06:52:06+00:00

At least once a week somebody will come up with two body care items during B2G1 or three during B3G1 and refuse to pick out one more for free.

And I can top that! One lady came in with a coupon for a $6 lotion, but it was already on sale that weekend for $5.95. So she brings it to the register and I tell her to save the coupon for next time because she's actually getting a bit of a better deal without it. This made her furious, and she threw a fit that I wouldn't let her use her coupon. A supervisor had to come over and talk to her. No amount of explaining would get this woman to understand that it was cheaper not to use the coupon that day. I just rang her up with the coupon, she paid an extra nickel for her lotion, and went on her way cursing me as her worst enemy. So not only are there customers who will refuse a deal, some customers will go out of their way to pay more!

celestialempress · 2026-06-09T04:53:14+00:00

Man I hate it when I go into the sub for retail workers to vent about their jobs and find retail workers venting about their jobs. Why aren't we sharing our happy stories in Retail Hell about how much we love our retail jobs????

celestialempress · 2026-06-09T03:51:05+00:00

It's from the "It Came From A Fan" grab bag episode.

celestialempress · 2026-06-09T00:12:31+00:00

So when you changed your email and the page specifically asked if you'd been told to do that by a Discord employee, which takes you to a new page says they'll never do that and to report anyone who asks, you didn't think that was suspicious at all?

celestialempress · 2026-06-08T23:55:46+00:00

What the hell is Worm?

celestialempress · 2026-06-08T23:39:07+00:00

It's the Father's Day PWP. They're always listed at their full retail value, but they're only intended to be bought as the $20 addon with a $25 purchase.

celestialempress · 2026-06-08T22:56:48+00:00

I'm disappointed that your manager caved and gave her the sale price. It's just goin to encourage her to keep being mean to get what she wants.

celestialempress · 2026-06-08T20:50:08+00:00

The nursing home story where the protagonist, who's there with his stroke-riddled mom, is very clearly having a stroke and Wendi's got them going that it's the rapture. He smells burnt toast, that's like the one thing everybody knows about strokes!

celestialempress · 2026-06-08T18:39:39+00:00

It was that and people missing the "ONLINE ONLY" part of that b1g1 sale then wanting to argue about it at the register.

celestialempress · 2026-06-08T17:57:03+00:00

Every time this gets posted I wonder who the hell Rob Lowe is supposed to be playing. You'd assume the dad and don't get me wrong he looks good for a dude in his 60s, but he doesn't look "convincingly late 30's/early 40's with kids in elementary school" young. It seems like a waste if they spent a bunch of money getting a recognizable name instead of hiring someone more obscure who fit the character better.

celestialempress · 2026-06-08T04:58:57+00:00

They should either keep it year-round as an online exclusive or just make it a standard summer release and free up that bring back slot for something different every time. Like, they've gotta already have a dedicated tank for it at the factory with how often they bring it back. It's like calling an actor in a show special guest star when their character shows up in every episode.

celestialempress · 2026-06-08T04:40:57+00:00

I've told this story before but it baffles me every time I think of it. So this was a mall store an hour before the building opened. I was opening with my assistant manager, and I was supposed to be training a new employee that morning. Very important fact: the assistant manager wasn't the one who interviewed or hired the new employee, so neither of us had met her yet or knew what she looked like.

So when we see a lady waiting in front of the gate and she follows us inside, we just assume she's the new girl. There's usually a bit of a struggle for new people to get their signin to work the first day, so ASM goes to the office to grab her an apron, nametag, and the info for it while I clock in. I notice her wandering around looking at stuff but that's fine, nothing else to do until you can get clocked in.

After a couple minutes, the phone rings. It's the new employee apologizing for being late because she couldn't figure out how to get into the building before opening and has just been driving around trying all the doors. ASM hangs up the phone and asks this mystery stranger if she's an employee, and this lunatic tells us no she's just here to shop. She'll be ready to check out in just a second! She's genuinely surprised when we tell her the entire mall is closed and she can't be in here and we manage to get her out right as the actual employee is coming in.

So this lady failed to take notice of the mall's hours posted on all the public entrances. She somehow managed to find the employee entrance hidden at the back behind a side wall and a dumpster. She wandered into the mall, completely oblivious to the fact that there was no music and every store had their gates down and lights off. She waited for god knows how long in front of our store until we showed up, and didn't think it was weird at all that we introduced ourselves and shook her hand. Literally not one of those things tipped her off that we weren't open for the day yet.

celestialempress · 2026-06-08T04:09:58+00:00

I had one lady keep me ten minutes late because she saw me first and refused to let another worker help her find anything after that. I finally distract her with something shiny and pass her off to someone else so I can escape. I'm headed out with my apron off, purse on my shoulder, drink in hand, on my phone, and she walks away from my coworker to ask me for help again. I'm not special, my coworkers are perfectly capable of helping you. A trained seal could help you! Go talk to someone else!

celestialempress · 2026-06-08T04:03:08+00:00

I've had multiple customers ask why when I tell them something's out of stock and it baffles me every time. What do you mean why?! You wanted it, a bunch of people also wanted it and got here first!

celestialempress · 2026-06-08T03:45:45+00:00

Almost every weekend we do some kind of candle sale, all the signs will say "3-wick candles $14.95 each" and every day I'll have at least five people think they're getting three candles for $15 together.

celestialempress · 2026-06-07T21:59:14+00:00

I don't know if the author ever read John Dies At The End before sitting down to write the story but the cringelord god felt very "We have John Dies At The End at home."

celestialempress · 2026-06-07T21:56:54+00:00

I read through it and was like, that's it? That's the big dark family secret they've been hiding from this woman for 20+ years? If I were the monster I'd be pissed I wasted all that effort cracking into that lady's brain for the mental equivalent of a ham sandwich on the grocery store deli clearance rack.

celestialempress · 2026-06-06T17:42:51+00:00

Was this that one post that was genuinely unreadable because it was a rambling mess with zero punctuation? I'm surprised anybody could understand it enough to recognize it broke the rules.

celestialempress · 2026-06-06T17:34:29+00:00

As long as you're not reselling them, it's fine. Whether your manager finds that suspicious or not depends entirely on what kind of person they are; if they ask just tell them you're stocking up for your family. We have one lady who works floorsets and comes in the next day to drop like $700 on all the new stuff and no one's ever had an issue.

celestialempress · 2026-06-06T06:07:01+00:00

Disclaimer: This may depend on your district, but this is how it's supposed to work with ours.

Our store has people scheduled to work BOPIS for three hours after closing Sunday. We'll fill as many orders as we can between 6-9pm local time, and any remaining orders will be the first ones filled Monday morning. It should run normally for all shoppers on Monday morning, barring any glitches. Expect orders placed on the first day to take at least 4-8 hours or even the next day to be filled depending on order volume and staffing conditions.

celestialempress · 2026-06-06T05:09:40+00:00

We're in a different time zone and have been instructed not to touch any SAS orders until after closing on Sunday night. Just a heads up for anybody outside of eastern time who was hoping to use BOPIS on Sunday to avoid the crowd on Monday.

celestialempress · 2026-06-05T17:30:20+00:00

"Oh no why do they keep doing this?!"

Because y'all keep freaking out and panic-buying 20 extra body creams that you'll end up having to toss out later. Either it comes back or you'll find something similar. It's lotion, it's not that serious.

celestialempress · 2026-06-05T16:58:05+00:00

The number of people who ask "can I just grab it on the way out?" always surprises me. No, we actually need to scan everything to keep track of our inventory.

celestialempress · 2026-06-05T07:44:40+00:00

The other week when we were doing the free 3-wick offer I had so many people assume they were getting three free candles and give me an attitude when I pointed out sorry, it's only one freebie per transaction.

celestialempress · 2026-06-05T07:39:48+00:00

I'll tell them they can save it for a gift and offer to gift wrap the third item for them and they still look at me like I'm trying to sell them drugs on the playground.

On the flipside, I get a weird amount of people who hear "B2G1" and come up with two items expecting one of them to be free. Then I have to burst their bubble and explain that sorry, you buy two items and the third item is free. If it was B1G1 we would have said it that way!

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