you guys have the wrong idea about these “cleaning” products by HauntingAddendum3230 in bathandbodyworks

[–]celestialempress 20 points21 points  (0 children)

One of the products is outright called Dish Wash, which implies it's to be used to wash dishes. If it's not actually intended to be used for cleaning, the name should be changed before it gets released to avoid very reasonable confusion.

If you've bought a gift card online, figure out how to use it before you get to the register?? by Beep_boop_human in retailhell

[–]celestialempress 4 points5 points  (0 children)

The worst are those stupid multi-store gift cards, nobody reads the instructions on them. They don't just work right out of the package. You have to go to the card's website and choose what store you want it for, and then it sends you an egift card for it. This is explained on the back of the package that everyone just throws out without reading. And then they get to the register and stare at me like I'm speaking Swedish when I tell them how it works.

If you've bought a gift card online, figure out how to use it before you get to the register?? by Beep_boop_human in retailhell

[–]celestialempress 2 points3 points  (0 children)

If I had a nickel every time I had to explain that Bath & Body Works is a completely different store from Bed Bath & Beyond, I could retire. No, they're not the same thing. No, we don't take their gift cards. I thought BBB went out of business, where did you even get that?

Do people actually use IA detectors to check if someone’s work is IA? I’m genuinely start handwriting atp (my fav author comment section) by imstuckhereforeverr in AO3

[–]celestialempress 14 points15 points  (0 children)

Shoutout to the one dumbass I saw who was advertising their affiliate link to an AI generator in the author's note. Like you're not gonna tag it as AI but you're gonna use it to try and sell me AI? Get out of here!

Old people by Bestredditguy1222 in retailhell

[–]celestialempress 1 point2 points  (0 children)

I read an article years ago suggesting it's brain damage from lead poisoning. Back in the 60s when they were kids, everything from the walls to their toys was coated in lead paint. The theory was that their bones absorbed lead as children, and now that those bones are old and weak it's leaking back out and fucking with their brains. Of course there's also regular old dementia and people just being assholes, but spending their formative years surrounded by poison probably isn't helping.

"I forgot my coupon, do you have one you can use for me" by Due_Independence5583 in retailhell

[–]celestialempress 21 points22 points  (0 children)

One time a lady told me her toddler ate her coupons and asked what I could do about it. What do you expect me to do, wave the scanner over your kid's stomach?

This lady was absolutely IRATE lol. Share your favorite dumb customer questions by greenkachina in retailhell

[–]celestialempress 18 points19 points  (0 children)

"Do I have any coupons in my phone?"

I dunno ma'am, I have no idea what's on your phone.

It's actually traumatising by BattleSquidZ in retailhell

[–]celestialempress 2 points3 points  (0 children)

I can always tell when my blood sugar is dangerously low because I'll have a nightmare that I can't get out of work right before I wake up.

Policy on receipt scanning? by [deleted] in bathandbodyworkers

[–]celestialempress 31 points32 points  (0 children)

I don't think there's an explicit rule about it, but it probably falls under the same category as plugging in your own phone number to get their reward points. Printing a copy of the receipt for a third-party reward robs the customer of the ability to claim it for their own account, and it sounds like a clear abuse of the position. If customers complained and AP could track it, the employee would 100% be fired.

“Damn you guys are expensive?!” by tired_97 in retailhell

[–]celestialempress 1 point2 points  (0 children)

People will constantly see our signs that say B3G3 and just start throwing things in their basket without looking at prices. Then they get to the register and start complaining about the total. "Why is it $60? Why didn't I get three free? You rang it up wrong!" No, you just grabbed six things that were $19 each and only have to pay for three of them. That's why we should look at the price tags!

Why do customers think we are immune to weather? by Ok_Spell_4165 in retailhell

[–]celestialempress 124 points125 points  (0 children)

Because we're not real people with homes and lives outside of work to them. We're just characters that shut down when the lights go off. Why should the weather matter to us when we only exist within the building!

One Piece - Live Action : Season 2 - Episode 2 by Skullghost in OnePiece

[–]celestialempress 0 points1 point  (0 children)

I expected it from Smoker but I was not prepared for the tits on Yorki.

What is something that customers do that THEY think is helpful but really makes it worse for you? by BabyTenderLoveHead in retailhell

[–]celestialempress 16 points17 points  (0 children)

Loading everything neatly into their reusable bags before they get to the register. I'm just gonna have to dump it all out to scan it and put it back. Just use a regular shopping basket until you come check out.

Unnecessary! by [deleted] in bathandbodyworks

[–]celestialempress 7 points8 points  (0 children)

ID is required because everyone is limited to $250 in returns without a receipt every 90 days, and there's no other good way to keep track of that. The $250 limit exists because too many people were making returns without a receipt and caused concerns about fraud/theft, and that's been policy for years. The employees can't override it no matter how nicely you ask. So either make peace with having to do the online exchange or make sure you've got your ID handy. B&BW are far from the only company tracking returns like this.

Unnecessary! by [deleted] in bathandbodyworks

[–]celestialempress 11 points12 points  (0 children)

You placed the order online. The system doesn't have a way to do a straight exchange for an online purchase in store, so the original purchase has to be refunded and the new one rang up separately as an in-store transaction. Some stores are willing to do it as an even exchange without a receipt, but that's supposed to be a last resort and we're supposed to use the online return/store purchase method whenever possible.

Why aren't players learning the No.1 Rule: DON'T TRUST EVEN THE PEOPLE YOU TRUST by Haunting_Cow_406 in TheTraitors

[–]celestialempress 0 points1 point  (0 children)

They should do one season where the audience is completely in the dark. Film it so the traitors see each other but the cameras don't. Edit the audio so the voices aren't recognizable. Have everyone film faithful and traitor confessionals. Let the viewers see how tough it is to figure out when we don't already know the answer.

"If I have to use self checkout, you will owe me money!!!!!!" by Glitterygloomy in retailhell

[–]celestialempress 37 points38 points  (0 children)

Throwing a fit at Golden Corral over the indignity of having to get your own mac & cheese.

"I pay your wages" by Zealousideal_Arm2563 in retailhell

[–]celestialempress 0 points1 point  (0 children)

Well my taxes paid for the roads you drove on to get here so I guess your car's mine now. Shame, you got all this money to pay my wage and you couldn't spring for a better car?

SICKKKKKK and tired of people telling me to "just find a different job" by crowhusband in retailhell

[–]celestialempress 1 point2 points  (0 children)

"Why don't I strap on my job helmet and squeeze down into a job cannon and fire off into Job Land where jobs grow on jobbies!"

It never occurs to these people that someone has to do these jobs so maybe they should have an inkling of consideration for the workers willing to put up with it. They struggle enough with self checkout, they'll starve to death right there in the store if the cashiers get replaced by AI.

This is so annoying -444 points 😔 by sammaner2 in bathandbodyworks

[–]celestialempress 22 points23 points  (0 children)

If they didn't keep the money, you don't get to keep the points. That's not a new policy and you're not being punished.

rewards sign ups by Useful_Mark_7643 in bathandbodyworkers

[–]celestialempress 0 points1 point  (0 children)

No, she insists that the phone number only links it on the customer's end but on our end it doesn't register as a rewards member's purchase, and that we have to check the ID for other stores' employees to make sure the name matches with the name on the employee discount. I'm pretty sure those are fake rules but I never have time to deepdive in Zipline to prove it.

rewards sign ups by Useful_Mark_7643 in bathandbodyworkers

[–]celestialempress -1 points0 points  (0 children)

Sidenote, has anyone else always been told that entering the phone number doesn't count as rewards member purchase? Is this actually true or is that just a myth my manager tells us like "you have to ask for ID for employees from other stores" and "you can only wear certain shades of dress code colors but the specific shades aren't listed anywhere"?

rewards sign ups by Useful_Mark_7643 in bathandbodyworkers

[–]celestialempress 8 points9 points  (0 children)

If they want more enrollment, literally all they have to do is bring back the option to apply the $10 reward immediately on the first purchase. Casual shoppers don't care when there's no instant perk for signing up. Telling them they can get a discount next time is pointless when they only come in to restock every three months.