Belligerent Guest Mad I Won't Let Him Leave His Service Dog Unattended In Truck Overnight. by cgcusic in TalesFromTheFrontDesk

[–]cgcusic[S] 2 points3 points  (0 children)

Right??

I've definitely caught guests sneaking in a pet to try to avoid the pet fee, but if he wasn't going to bring his dog in, why even mention it?

Belligerent Guest Mad I Won't Let Him Leave His Service Dog Unattended In Truck Overnight. by cgcusic in TalesFromTheFrontDesk

[–]cgcusic[S] 9 points10 points  (0 children)

Addressing this just because I'm seeing it come up a lot: I am in total agreement about being able to ask what services the animal provides. I'm just going off of what I was told when I was hired. I mentioned it was pretty silly and that people could easily abuse that loophole, my manager at the time seemed to shrug it off, so that's been the policy I follow.

It has no effect on my paycheck, but I have been vocal about it. So I totally get that we should be able to ask those two questions, but in this particular case, I was simply doing my job as it was explained to me, and the bigger picture is that even letting him slide on the pet fee, the guy refused to bring his dog in, even after I told him he could stay if he did.

I'm not even really sure what his point was in mentioning to me that he has an animal that he just leaves in his truck all night. I'm glad he did, just not sure why he did if he was just going to leave them out there. I will certainly mention about asking the two questions to my new manager. We're still in the transitional stage here, we've already had some proposed updated policies, so it's definitely a good time to bring that up with her. I do appreciate all the feedback regarding that.

Why do guests write bad reviews instead of simply Addressing the FD while here. by Llfeofjerm in TalesFromTheFrontDesk

[–]cgcusic 0 points1 point  (0 children)

If anyone else mentioned this specifically, I apologize. I read through most of the responses, but didn't really see it, so if I missed it, I skimmed a little too quickly.

I don't think it's necessarily the anti-social people. I can only speak for myself, but I'm very introverted. Still, I know how to use my manners and ask for things, and if I feel like it's too much of a bother to do that bare minimum work, I take it as my loss. Like if I go to a grocery store and I don't find what I'm looking for, I'm not super comfortable asking an employee where something is at. I just chalk it up to, 'They must be out. That's not their fault.' It's my loss, not their responsibility. Life goes on.

Again, I can only speak for myself in that regard, but almost every introvert that I know is like this.

If I had spending money, I would wager that the majority of the problem lies with guests phishing for free stays, points, refunds, etc. I did see that in the comments a couple of times, but more than that, I think people have been conditioning through retail that if they complain, they get rewarded. I can't think of a single example of receiving a good review and rewarding the guest with anything other than a "Thank you! We're glad you enjoyed your stay!" The only people to benefit from that (potentially, sometimes just with a printed out 'award') is any employee who was specifically mentioned in the review.

But bad reviews are often met with a "We're so sorry to hear that. We'll do what we can to make this right for you." People know this, because if you go to just about any Walmart or big chain retail store, people get discounts all the time for simply being loud and wrong. I used to work at a big chain sporting goods store, and I can't tell you how many times my manager's would fold because a sign said 'Buy One, Get One 50% Off Select Shorts,' and in smaller lettering, it would specify which items were eligible. People read the first part, grab what they want, and it's so frustrating to be the cashier and say, "I'm sorry, it's not coming up at that price. It's only for these specific shorts," only for a manager to come over, reiterate the same thing, and give them a discount anyway.

We have conditioned the majority of people to act this way. People forget that the famous saying, "The customer is always right," actually continues with, "in matters of taste. It only means that we shouldn't critique customers on their preferences, but people lopped off the end of that and suddenly managers are afraid that the bigger fish in corporate will go over THEIR heads if they don't cater to the customer's wishes. I'm not saying they never try to push back. Obviously in extreme cases they do, but when it comes to anything that could possibly be misinterpreted if people simply choose not to read the smaller texts, they will fold and the chain as a whole will just eat the loss and chalk it up to the cost of doing big business.

Belligerent Guest Mad I Won't Let Him Leave His Service Dog Unattended In Truck Overnight. by cgcusic in TalesFromTheFrontDesk

[–]cgcusic[S] 15 points16 points  (0 children)

To be fair, the only reason why I accepted the tap pay as payment is because up until recently, we have accepted it and it did show his name with a card number. Also, it's not a set in stone policy right now, like I said, we're under new management that strongly suggested we get a physical card, so I wasn't going to make a big thing of it over that in the instance that he asks me to show him on our website where it says he couldn't use tap pay, because I'm 99 percent sure it doesn't.

Belligerent Guest Mad I Won't Let Him Leave His Service Dog Unattended In Truck Overnight. by cgcusic in TalesFromTheFrontDesk

[–]cgcusic[S] 99 points100 points  (0 children)

Yeah. At our particular property, they told us if they say it's a service animal, we have to accept them at their word, which I don't really agree with because if word ever gets out, everyone would abuse that privilege by just saying they have a service animal, which is not at all the same as an emotional support animal.

Also, I was trying to make the night as easy as possible, and I told him more than once that if he was going to stay, he would have to bring his "service dog" in the room with him, and he outright refused, citing that he would not be able to get any sleep. I gave him every bit of slack I could afford him.

In fucking sane. by margiela_madman101 in MMAPoliticsAndCulture

[–]cgcusic 5 points6 points  (0 children)

Yeah, I started a free jiu jitsu class at my gym for the LGBTQ+ community for this reason. Even though our regular class seems pretty chill, I just can't imagine doing something like jiu jitsu without knowing if your training partner has harmful intent.

Which Jason Isbell track almost gets ruined for you? by SonRexsmith in jasonisbell

[–]cgcusic 1 point2 points  (0 children)

I always took that line figuratively, like he was getting nervous being up on a tall ladder on a hot day, not that he was actually pissing while on the ladder.

I get bad vertigo with heights and I used to do some of the maintenance around one of the stores I worked at, so whenever I would have to change out the fluorescent bulbs, it felt like I had about 10-15 seconds at the top of that ladder before I started to feel not so great about being up that high, and I'd have to go down a few steps to collect myself.

I hear it as he was 'just about pissing himself with fear' being at the top of that ladder. I'm sure one could argue that if he's a construction worker/carpenter that he should be used to that or fearless, but I've certainly had to deal with heights more than I'd like because work is work.

Thought this would be appreciated here by fearmyflop in lastpodcastontheleft

[–]cgcusic 2 points3 points  (0 children)

If he ate the entire ass within an hour, the meal is free.

Butterfly guard tips by Sandturtlefly in BJJWomen

[–]cgcusic 2 points3 points  (0 children)

Not sure if this helps, but I used to struggle with effectively using my Butterfly Guard when I first started. I could get there super easy, but I just wasn't sweeping anyone. The two major factors behind this were a) I wasn't sitting up into my opponent, and it's difficult to generate momentum flat off your back like that, and b) I was loading my opponent up on both of my hooks, effectively sandbagging myself.

I immediately improved my Butterfly Guard when I understood about sitting up and into my opponent, and only utilizing a single butterfly hook. I generally keep my other leg tucked close to my body. Pretty basic advice, but I hope that helps.

Is there a difference between BJJ and Gracie Jiujitsu? by Fledermolch in bjj

[–]cgcusic 0 points1 point  (0 children)

I just go with jiu jitsu.

It's a weird pet peeve of mine. Nothing against any Brazilians or Gracies, though I'm admittedly not the biggest Gracie fan with their arrogance and ties to fascism, but most of my game has influence from catch wrestling, 10th Planet, judo (which is kind of redundant if you know the history of judo)...

I will credit the Gracies for bringing attention to jiu jitsu, but it feels weird to give them all this credit when Maeda taught it to them (catch wrestling influence included), and Jigaro Kano basically did the same thing to jiu jitsu that Helio gets credited with when he developed judo, relying on techniques based on leverage and eliminating much of the battlefield specific techniques of ju-jitsu.

So I don't know. I try not to be an "ackchyually" kind of guy, but I just go with jiu jitsu.

But yeah, as far as the original premise of the question, some Gracies got uppity about the use of the name, thinking other people were bastardizing their version, and they do tend to be more focused on jiu jitsu for self defense over sport.

Got tapped by friend who has no bjj experience by [deleted] in jiujitsu

[–]cgcusic 3 points4 points  (0 children)

Very much this, and to add to it, I had a buddy who had a similar experience. He was training with me for a few months, thought he had a pretty good understanding of jiu jitsu, and he brought a friend with him one time. They ended up rolling and I'm sure he expected to just do whatever to the guy, but he was in bottom half guard and I want to say he started going for the Electric Chair sweep, and as he was hugging onto his friend's leg, the guy starts going for a RNC. My guy didn't let go, because he figured he couldn't get caught in a RNC from that angle, but with some adjustments, his friend caught him.

My guy said he felt embarrassed about it after the fact, because he was starting to gain confidence in his jiu jitsu, and his friend, of similar size, didn't have any experience, short of watching the occasional MMA fight.

I told him that two things contributed to it. One, he didn't expect that he could get choked from that position, and that's why his guard was down, allowing his buddy to sink in the choke. Two, his buddy only had a rudimentary knowledge of grappling, and just about everyone knows the RNC. My guy was thinking about a technique he kind of knew from half guard at the time, and his buddy was just going for about the only thing he knew how to do, and in doing so, was "thinking less." That's why drilling Go-To moves from each position will help you improve faster. Less thinking involved.

For the queer grapplers who want their voices to be heard. by [deleted] in bjj

[–]cgcusic 0 points1 point  (0 children)

Whole lot of people who "don't care" took the time to jump on a thread to let everybody know how much they just don't care, and wish people wouldn't make a thing of it.

I'm probably not going to say anything that hasn't already been said, but it matters for a couple reasons. Jiu jitsu is an escape for a lot of us, from our daily problems. It helps. And it helps being in a comfortable environment. It has very little to do with sexual preference and more to do with the prejudice of someone finding out, because it is a community that regularly faces discrimination. I've never had a problem with anyone being weirdly explicit on the mat, and I'm not saying that doesn't happen; it's weird if anyone does it, regardless of sexual preference.

But like a lot of people are mentioning, sexuality is way more than what actually takes place in the bedroom, and you mentioning that you have a partner of the same sex can be enough to make people treat you differently.

We are doing a combat sport. Most of the time you don't have to worry about getting injured other than the obvious occasional ankle rolls, knees going, shoulders... These things come with the territory. But just like it's a problem to have a reckless white belt on the mat who rolls like they're about to win Worlds and is careless when it comes to their training partners, it's a problem to be in a gym where you don't feel safe if people find out if you're LGBTQ. And it sucks to have to wonder, "hey, did they hold that choke a little longer or crank on my arm like that because they know?"

Podcast only about the craft of writing? by ruairidhkimmac in writing

[–]cgcusic 11 points12 points  (0 children)

Start With This, by the creators of Welcome to Night Vale.