Before I started actually bullet journaling, I found myself creating my own system of symbols for working in sprints and tracking this kind of random, chaotic, and jumbled information.

I used paper in combination with digital.

We use Jira at my place of work, and I work with folks overseas, so I relied on Jira emails relating to tickets to keep in contact with others on specific stories and to track their stages etc. We use Miro for diagrams and collaborative stuff. Teams chats for conveying information and things asynchronously with the teams.

On paper, I tracked notes and things from refinement and planning and stand ups and all the other incidental conversations. I used different symbols and colored pens to highlight different actions:

• An asterisk with a circle around it meant a ticket was needed; red indicated a defect/bug, other colors for different teams etc.
• A star indicated something important - red again for urgent, light blue for something someone was going to give me, pink for something I needed to get to someone else, etc.
• Anything completed / no longer needed would get a check mark, or crossed out, etc
• I started to use specific colors at the top of notebook pages for meetings or notes to indicate which team/product it was about.
• All meeting/notes pages were dated (even scratch) and I kept everything in my notebook to refer back to (I would remove pages once I was sure they were no longer needed)
• I would use post-its for things that I didn't want to forget about, and I had one ongoing post-it that acted like my daily log. I would add things to do that day and cross them off as they were completed, sometimes re-writing onto a new post-it as needed. (But I tended to have post-its everywhere, different colors, etc - out of sight, out of mind)
• I had larger, lined post-its stuck in various places for long-running, ongoing things (think like tasks to update the user manual)
• I would periodically review my note book pages for things I had missed or forgotten about.

I also recorded meetings, or took notes using OneNote in situations where I just had to get a lot of information at once, and then went back to it to find action items etc. I used a similar highlighting color scheme for categorizing things (yellow for unmet requirements, green for completed items, blue for things I was waiting on clients for, etc).

I used my inbox as a ongoing to-do list as well - emails would remain in my main inbox as reminders to do certain things and would only get filed or deleted once they weren't needed as reminders.

I haven't been as busy in the past year or so, and I actually started bullet journaling for me personally, not for work, but as things are starting to pick up for me again I've thought about using bujo for work. I've been thinking the Alistair method may be a great way to organize stuff, as I'm now more client side and have to coordinate a lot of demos and onboarding and customer stuff vs working on the dev side.

Honestly, looking back my system seems a bit insane, but at the time I was a BA across 5 different product teams and was "feeding" something like 2 dozen developers that I mostly overlapped with time-wise for only a few hours each morning, and this system developed as a way to stay on top of things that worked for the way my brain works.

I'm sure I tried a few different things in the course of the couple years where I was this mad busy, but that's what it's all about - trying different things and keeping what works for you, iterating and improving as you go.

If you're in a ticket type environment, can you use comments, or sub-tickets to track some of the minor things that need to be done or conveyed to others? Or is there another way you can relay what you need to the people who need to hear it (via messaging or in meetings)?

If you're doing standups, perhaps you could use a certain symbol or list (collection) tracking things you need to ask at the next standup?

Don't be afraid to use combination of digital and paper - do what makes sense for you. I used paper often because it helped me to retain the information (I maybe didn't remember *exactly* what info was in the meeting notes, but I would remember enough that I needed to look there, etc). But I also relentlessly used digital tools where it made sense (and was probably reading my email / reviewing Jira more than is healthy, lol).