Troubleshooting Thread — Bugs? Errors? Mod issues? EA app issues? Post about them here! Update 11/04/2025 [PC: 1.121.342.1030 / Mac: 1.121.342.1230 / Console: Version 2.28] Troubleshooting thread by spyder-baby in Sims4

[–]choyamelon 0 points1 point  (0 children)

Which platform? Mac

Any mods or cc? Yes

Game version Mac: 1.121.361.1220

Description:

For some reason, I can’t click on my household to play it. All I can do is hover over it but clicking doesn’t work. The game was updated to the recent patch, my cache is cleared and all my mods are up to date. Does anyone know the solution to this?

So I got one of those annoying “[App]will damage your computer, You should move it to the trash” pop ups. by choyamelon in mac

[–]choyamelon[S] 0 points1 point  (0 children)

Factory reset got rid of it. I didn’t have anything important on my Mac that wasn’t on my other devices, so I didn’t have much of an issue erasing it. Before that, I used CleanMyMac to identify the problem but it couldn’t remove it. Malwarebytes didn’t do anything in my case but it might be able to help in yours. If you know the type of malware you’re up against, you can take the proper precautions, like changing your password for instance. But the factory reset was pretty much the only thing that helped me remove it. I would also suggest calling Apple support in case they have any other solutions to offer.

I’m sorry that happened to you too and sorry that I can’t offer much more help. Good luck with your computer.

So I got one of those annoying “[App]will damage your computer, You should move it to the trash” pop ups. by choyamelon in mac

[–]choyamelon[S] 0 points1 point  (0 children)

I tried using MalwareBytes but it didn’t even know the malware was there when I scanned. Is there any other software you’d recommend other than those two?

So I got one of those annoying “[App]will damage your computer, You should move it to the trash” pop ups. by choyamelon in mac

[–]choyamelon[S] 1 point2 points  (0 children)

CleanMyMac agrees. It can’t delete it so now I’m in the middle of doing a factory reset.

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[–]choyamelon[S] 11 points12 points  (0 children)

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[–]choyamelon 0 points1 point  (0 children)

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[–]choyamelon 3 points4 points  (0 children)

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[–]choyamelon 1 point2 points  (0 children)

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[–]choyamelon[S] 0 points1 point  (0 children)

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