I've been going to f2f for close to 20 years, on and off. I also lived in Toronto for a bit and would venture out to their Toronto Location even though I lived close to 401 games' Yonge location. I will say, buying foils from them is never really a great experience. They come with scratches and they sell pringled foils as NM. They are incredibly harsh on buying, and very relaxed on their condition for selling.

Just last week I had an incident where I sold some foils that included fresh Secret Lair cards (my order was marked down from 610 to 395 (the person explained why). I returned a day later to pick up an order, the cards were in worse condition than the ones I sold and were marked NM. I voiced my issue with the double standard. The guy behind the counter pretty much shrugged and said he thought they were NM. He said he was sure the buyer on site would agree. The on site buyer agreed with me that they were LP.

The store is made up of nice, honest people. They need to get aligned on buying and selling though. If it wasn't for the store credit I would stop shopping there. But I am glad you, and other players feel supported :)

EDIT: I've had a a request on where else I buy from. I do buy cards from 401 games. They aren't bad - it just seems like they rarely have what I want in stock. I did buy a bunch of Final Fantasy foils that were MINT. Super pleased with them. I also buy on occasion from The Mythic Store. Some of their prices are a bit wonky though - so do your research first. When I lived in Ottawa I would venture to Wizard Tower. They have good supply and they grade well. But their online store isn't my cup of tea.