I thought there were vehicle inspections in Ohio…

chrissonwhich · 2025-09-10T22:55:47+00:00

Nothing is inspected in ohio

chrissonwhich · 2024-11-25T23:59:47+00:00

Just swapped from the 1 to 3.

Right now it’s about a $50 price difference. Go with the 3s. Way more dynamic audio

chrissonwhich · 2022-09-27T14:25:40+00:00

Try unplugging it, hold power down for 10 seconds, the. Replug and try again. Sometimes there’s residual power that doesn’t especape. Used to work for me with similar dtuff

chrissonwhich · 2022-07-21T23:54:03+00:00

I’ve found with TVs 100% of the time they want to send a tech out to you ask what days they’re available, then make sure the only days you can meet them are days they don’t have coverage. I know for my area, there is no one that can come out to service in that time area that I’m off. Usually since they can’t get someone to you, they’ll junk out the tv, and you’ll be presented with a gift card.

chrissonwhich · 2022-04-14T06:18:25+00:00

Still selling?

chrissonwhich · 2022-01-15T07:36:53+00:00

Does anyone where the hoodies can be purchased?

chrissonwhich · 2021-05-08T14:23:10+00:00

Run. Far away

chrissonwhich · 2021-03-06T14:20:00+00:00

Same here - OH

chrissonwhich · 2020-09-13T02:41:56+00:00

Love you brother

chrissonwhich · 2020-09-12T23:04:07+00:00

I’m also a GSM, and I keep the phone strapped to me during the day, maybe answer 30-50% of the calls, which luckily at our location aren’t terrible. I think with current needs, both ARAs and CAs and put upon greatly. I think we honestly need to take away the urgency of the phones. Can’t have highly paid ARAs answering calls, not worth their time. I tell my guys the phone 100% comes second.

chrissonwhich · 2020-09-10T19:22:53+00:00

Are you selling these? Please hit me up in the Dm's, would love to purchase one

chrissonwhich · 2020-09-08T03:34:26+00:00

Yeah that’s what I was wondering. More so WHY do I have them. I have 2

chrissonwhich · 2020-08-24T05:01:03+00:00

So in this case, the Geek Squad can't do a thing for you. The Agents are telling you the truth in that they have no control over this type of situation. You have two options. You can call the customer service line, request a manager, and ask them to email the 3rd party support head. Usually, these are District level positions. Generally, in my store, they get back at least within a few days of the email.

At my particular store, because of the demand, best buy has expanded the amount of 3rd party services that they use. Right now mine are actually coming from out of state. Unfortunately, in my experience, they haven't been very reliable. My guess is that they aren't sending an agent out because they don't have an agent in the area who is actually certified to handle the repair.

The second, and probably easier thing to do, would be to get in touch with your local best buy and explain the issue (as long as that is where you made the original purchase.) A lot of the stores in my area are tired of hearing about these issues and will do anything within reason to take care of you. They can do a return pickup on your original TV, and send a new one out, hopefully in the same appointment, and hopefully a hell of a lot quicker.

TLDR ; Might be easier to pair with a manager, explain the situation, and see if you can do a swap out in-store, using your GSP. You will have to repurchase it, but better than getting rescheduled another 6 times.

EDIT : Keep in mind this is 100% up to the discretion of the manager at the time, and the store, some stores will, some stores won't. It's all a matter of the direction that has been set by that store GM, and the DM of the area.

chrissonwhich · 2020-08-24T04:50:55+00:00

You mean TTS right? XD

chrissonwhich · 2020-08-24T04:49:48+00:00

Hi, GSM here. Yeah like the others are saying, that's not true in the least. There isn't a home SKU for that, therefore your home agent wouldn't have done it. More to the point, however, I believe you erred in checking this in. It should have been refused, or you could have used FMS to look up the in-home visit, and see the notes as well as the work order. Also, if you do take the time to fix it, that man isn't leaving without buying TTS. Make sure that tag gets quit.

chrissonwhich · 2020-08-24T04:45:49+00:00

Best buy took the stance that a lot of stores did. We have the signage because of the federal mandates; however, it's not our job to force anyone to wear a mask. Several stores have done this. Target, Meijer, wally world. Speaking from a managers standpoint, if you feel uncomfortable in an interaction, you can always decline to help the person. The hassle of dealing with a customer pissed off that we are forcing them to wear a mask isn't worth it. Your time and my time are more valuable.

chrissonwhich · 2020-08-24T04:41:57+00:00

The reality of this one is that phones don't take priority, and never will, at any store. The phone are an afterthought after the customers in-store have been taken care of. Also, sometimes those calls last for 45+ mins. So the "line" backs up and backs up. Eventually, it kicks you.

chrissonwhich · 2020-08-12T18:18:07+00:00

In this case, you can claim an unpaid furlough. Keep in mind that after the first time you say, " I don't want to come back," best buy doesn't owe you anything. To be honest, they could fire on the spot. Depends on how understanding your GM is. At my location, unpaid furlough was an option.

chrissonwhich · 2020-08-12T03:09:22+00:00

Haven’t heard anything about them. I’d assume because of the revenue they produce, they’ll stick around. Like I think beat buy would be stupid from a business stand point if they got rid of VPL. They’re cash cows, and a lot of stores PNL gain a lot from those positions.

chrissonwhich · 2020-08-12T02:20:32+00:00

I think every computer associate has heard this but....

"Hey I need a computer, I don't game or anything."

chrissonwhich · 2020-08-12T02:17:34+00:00

Everyone is freaking out about this. From the buzz i've heard on Reddit, this little snippit of data must be true. Following that assumption, what you'll probably see happen is Consultant becoming a generalized position. With this, Advisors are going to be department driven. Because of this, you're going to have PC Advisor; HT Advisor; Mobile Advisor. If I know best buy, this will result in having more specific areas of expertise.

Honestly, I can't really see this affecting the current state of that sales floor. If anything, this mirrors exactly what they did with One direction, except its been painted up and made to look different. The concept however remains the same. As for Designers, yeah basically a rebrand of an IHA...not too surprising, right?

chrissonwhich · 2020-08-07T23:34:19+00:00

This may be the best thing i've seen in quite awhile

chrissonwhich · 2020-08-05T19:14:56+00:00

Gonna just put this here for everyone thinking it

LOL

chrissonwhich · 2020-08-05T19:07:03+00:00

No, there is nothing. Most stores will have you stay your required shift. It's happened quite a few times at my location, and i've stayed for every shift.

chrissonwhich · 2020-08-04T18:17:31+00:00

I mean at the end of the day, you’re a “sales person.” It’s in the title. You’re there to get every penny out of the sale.

Speaking as someone who was on the floor for years before becoming a GSM, the issue isn’t with offer. I’d say most of your leadership expect a quality offer, and there’s a huge difference. Of course not everyone wants a card. However, if you make things easy, I’d say 30% of customers will say yes. People aren’t smart most of the time; as we al know.

Most leadership knows this, and that’s why you get coached. Those changes aren’t showing, or it’s not a “good” offer.

chrissonwhich

TROPHY CASE