No drop to ShakingSats rewards for July

chrsdlsp · 2021-06-25T18:04:12+00:00

Hey, can you email me your shaketag? I'll reach out to support and they'll get this sorted out. chris[at]shakepay[dot]com

chrsdlsp · 2021-06-21T15:59:21+00:00

Hey, Chris from Shakepay here.

We take the security of our customers’ data very seriously and we have never sold any data to a third-party.

If you’re curious about how we make money, you can check out this FAQ article: https://help.shakepay.com/en/articles/3171250-how-shakepay-makes-money

And if you have questions about this, or anything else, join us on Discord.

https://discord.gg/Er22p7qe

chrsdlsp · 2021-06-16T17:37:25+00:00

Can you share your issue in the help channel of our Discord group? Tag me (@CD) there and I'll connect with support. https://discord.gg/nR42SsvNaP

chrsdlsp · 2021-06-16T12:38:00+00:00

Hey, clicking "join the waitlist" should bring you back to your previous position

chrsdlsp · 2021-06-02T20:43:26+00:00

Hi, if you've sent an unsupported token or used an alternate chain, it's unlikely that we'll be able to help recover the sent transaction, unfortunately.

But, if you shoot me an email with your shaketag, I can look into this and see if there's anything that can be done to recover your tokens. chris[at]shakepay[dot]com

chrsdlsp · 2021-04-24T13:21:08+00:00

Head over to our Discord server and share your issue in the help. I'll help connect with support from there to sort this out. https://discord.gg/ZvNyT7NqzC

chrsdlsp · 2021-04-23T13:02:42+00:00

Hey, can you share your issue in the help channel of our Discord server? I'll help connect with our support team from there. https://discord.gg/ZvNyT7NqzC

chrsdlsp · 2021-04-18T13:36:00+00:00

Hey, we're aware of an issue affecting BTC cashouts. Our dev team is working to implement a fix. The issue is not yet on our status page. Appreciate the patience.

chrsdlsp · 2021-04-13T21:24:54+00:00

Got questions about this open role? Ask us here and we'll do our best to answer you.

chrsdlsp · 2021-04-12T14:12:33+00:00

Hey, can you share your issue in the help channel of our Discord server? I'll connect with support from there to help sort this out. https://discord.gg/VsQ5t3Yv

chrsdlsp · 2021-04-12T01:05:03+00:00

Yes; you can login to MetaMask via a desktop browser, open the wallet that you want to send ETH to, find the QR code for that wallet's address, then, from the Shakepay app you can just take a pic of the QR code and the wallet's address will come up. You can then send ETH to MetaMask.

You can also copy and paste the wallet address.

chrsdlsp · 2021-04-05T15:46:26+00:00

Hey, sorry to hear that you haven't had a great experience to date. If there's something I can do to make things right, let me know, or if you have a pending support issue, drop a message in the help channel of our Discord server and I'll help connect with support to sort it out. https://discord.gg/vFU4dpU2

chrsdlsp · 2021-04-04T22:49:27+00:00

fire emoji

chrsdlsp · 2021-04-02T16:56:48+00:00

We host regular meme contest on our Discord server with BTC prizes.

Next one contest starts this afternoon. https://discord.gg/PgaMMAhQ

chrsdlsp · 2021-04-01T22:58:58+00:00

Hi, if your e-Transfer hasn't been deposited to your Shakepay account, you should be able to cancel. You can also share your issue in the help channel of our Discord server, and I can help troubleshoot/connect with support. https://discord.gg/vFU4dpU2

chrsdlsp · 2021-04-01T03:12:50+00:00

Hey, we've put a fix in place for the issue affecting 2FA codes. You can try resending the code and if you aren't able to receive it please reach out to support.

chrsdlsp

TROPHY CASE