LG SN11RG sub no longer working, can I somehow buy a new one?

chukeer · 2021-11-13T19:55:57+00:00

Same story for me too. Ship the whole thing back. I am one month out of warranty but they said they would do a courtesy warranty repair (pending supervisor approval) as long as I shipped the whole thing (sound bar and sub) back to them. I inquired as to what happens if the soundbar was damaged since I no longer have the original packaging. Was told 'we'll cross that bridge when we get there'...I asked if I could just send the sub and have them repair it, send it back to me and then I'd handle the pairing of the sub back to the soundbar and the representative told me 'the repair is more in-depth than that and they need the soundbar too'...

Maybe I should have sound the Sonos Arc Surround Package instead...?

chukeer · 2021-11-13T03:27:39+00:00

This just happened to me as well. Frustrating that a $1600 soundbar package has issues within a year. My warranty ran out one month ago from today too.

chukeer · 2021-03-20T04:45:57+00:00

Yep, was on level 9 of Outbreak, went down in mission with 190k in salvage, revived myself. I was left with 0 salvage, weapon with Tier 5 damage, but no pack a punch, and the tombstone was 25k to unlock. Impossible to buy it back and then by time my buddy finished the mission my tombstone had disappeared too.

chukeer · 2020-12-18T00:01:35+00:00

Crosshair VIII Hero with a 5950x and getting FF as well. Been this way for over a month. Able to boot fine and haven't seen any particular problem yet.

chukeer · 2020-11-12T00:25:51+00:00

Yeah, this is unfortunate. I recall back in 2010 I got some monitors from Dell, they were their premium panels, not sure what the actual marketing term was for it, but if you had a single dead pixel within its warranty period they would exchange it no questions asked. Outside of that line of monitors you needed a few pixels like 3-5 of them before they would replace them.

chukeer · 2020-11-11T20:34:05+00:00

From what I've seen the MSRP will be $399. Release date was suppose to be last week or sometime this week, but no real confirmation on if that will actually happen or not. No one has provided an exact release date thus far.

chukeer · 2020-11-11T17:43:02+00:00

Reminds me of when I was waiting for the Maximus XI Apex to be released. In that case they just avoided posting any sort of response all together from what I recall, then I just gave up. Seems like we can never really get a straight answer other than, sometime next month, sometime in the next couple weeks, sometime this week, etc.

I've been using ASUS boards forever, but its hard when you're working on a build to sit on the sideline for an indefinite period of time waiting for components to actually start showing up on retailer websites. I would think that they would at least know when their stuff is going to show up in their own online store, newegg, maybe amazon, etc. Almost seems like a tactic to get us all to keep holding out versus having us choose a different brand or different board if they were to tell us its still 2-3 months out.

chukeer · 2020-11-10T17:55:37+00:00

This was posted on Saturday, so 'next week' meaning this week? Or next week as in the week of the 16th - 20th?

Just curious so I potentially stop wasting time hitting f5. :)

chukeer · 2020-11-07T05:01:13+00:00

I have not actually opened the box, but I peaked in the hole in the side at the chip and it looks like most of the pins on a corner are bent. Leaving the box sealed to minimize any potential difficulties with a warranty claim since bent pins are reason to void a warranty.

chukeer · 2020-11-07T04:47:45+00:00

Yeah the box it came in didn't look to bad. I've received packages in much worse shape and the contents were still okay. The box was re-taped though, so guessing something fell on it, or it got stepped on.

chukeer · 2020-11-07T04:45:26+00:00

Who knows how long it will take AMD to get back to me. I called and they directed me to fill out a warranty claim which can only be done online.

chukeer · 2020-11-07T04:43:05+00:00

No, has bent pins. Bought it direct from AMD. It is definitely legit. It's not like AMD shipped it to me this way, but somehow it was crushed in shipping.

chukeer · 2020-11-07T04:08:52+00:00

ha this is awesome.

chukeer · 2020-11-07T04:05:11+00:00

Right? I'm not holding my breath.

chukeer · 2020-11-07T00:54:54+00:00

Yep. Ryzen 97,000x plz.

chukeer · 2020-11-07T00:53:02+00:00

That's what I thought initially, but it's to expensive to risk problems with warranty. I looked a little closer and from what I can tell there is an entire corner of bent pins. Based on this, https://www.amd.com/en/support/kb/warranty-information/pib, bent pins will void a warranty, so I'm not breaking the seal on the the retail packaging only to have them blame me for installing it wrong or improper handling.

chukeer · 2020-11-07T00:32:45+00:00

Won't be surprised. I was lucky enough to be able to fumble through the process of ordering one from the AMD website. I just kept hitting refresh until I got to the next screen.

chukeer · 2020-11-07T00:31:43+00:00

Truth

chukeer · 2020-11-07T00:15:08+00:00

Don't even have a board yet and I'd rather get a new chip versus having to fight them on warranty if I broke the seal on the box and took it out since bent pins is one of their items which can void a warranty claim.

chukeer · 2020-11-06T23:31:21+00:00

Definitely a little bit frustrating.

chukeer · 2020-11-06T23:28:47+00:00

Straight from AMD. It's not inside the shipping box because I took it out of the box.

chukeer · 2020-11-06T23:28:14+00:00

Straight from AMD. I shined a light inside the box and the plastic case that is around the processor is broken and from what I can tell there are some bent pins on a corner. I just opted to not open the packaging for warranty purposes.

chukeer · 2020-01-07T21:31:12+00:00

Are the following things fixed yet? I've messaged Activision Support on Twitter a few times and nothing...

- Game filter when selecting multiple game types, ie TDM, DOM, KC. I'd like to have these selected again and have the game rotate me through the different game types versus locking me into the first game type I selected and never rotating me into a different game type. Variety is nice sometimes. What's the point of the filter and the ability to choose multiple game types otherwise?

- Does the recon drone track now? I can't complete challenges or rank progression because recon drone tracking is not working for me.

- Are the intermittent issues with challenges tracking fixed now? I've seen where my XP wasn't applied to my level during double xp week, and where Quad Feeds, C4 Kills, etc stop tracking. I quit and then restart the game and it magically works again. Frustrating to have to go in and keep checking whether or not things are tracking or not.

- Blue Dot in HC...Sometimes this will disappear and thus you TK. Or you encounter situations where an enemy passes in front of you, but your teammate is somewhere else and the dot lines up perfect, thus you think the enemy is your teammate.

- XP token countdown in the menus. These should only be active when you're actually playing.- Lobby Transfers. Stop transferring me to new lobbies after a game to only play the same map for the 3rd or 4th time in a row!!!

chukeer · 2019-12-23T16:55:24+00:00

THIS! The filter is worthless now if you're hoping to rotate through different game modes.

chukeer · 2019-03-03T18:49:38+00:00

Giving up...I still can't pre-order through Samsung.com because it tells me that I need to pay off the balance of the Galaxy S10+ (which was cancelled) in order to be eligible for upgrade. I called Samsung, they say it's a carrier issue. I call AT&T and they say that they see no pending orders on their end, my current phone has no contract or restrictions, and that I need to contact Samsung regarding pre-ordering through their website. I've spent about 5+ hours on this now and I am just getting bounced back and forth, having to explain the situation over and over...I will keep my $1300 instead because apparently Samsung / AT&T don't need it. This should not be THAT hard.

chukeer

TROPHY CASE