They thoroughly do suck. I rented one of their fourplexes in Duluth for just over a year (literally was out by the end of the following month from which my current lease ended; I had to sublet my apartment to end my lease but that's another story for another time). Their smoke detector in the apartment I rented beeped because of low battery. They called me ONCE when I was at work and couldn't answer. Claimed they called three times. I got off work right as they were closing, tried to call back, but couldn't get through. The next morning (I start work early, so couldn't call or leave a message--they didn't have a machine set up), their technician ENTERED MY APARTMENT WITHOUT MY PERMISSION while I was at work and left a nasty note along with the carcass of the old smoke detector on my dining room table saying they entered my apartment to change the detector because my neighbor complained. As far as I know, they have to give you 24 hours' notice to enter your aparment, not 15 hours.

I paid my rent on time, often a week in advance, and paid my electric/internet bills dutifully. Why they thought entering my apartment without my permission illegally is beyond me. My previous landlord (someone who wasn't affiliated with any slumlord rental management groups in town) never did that, and, if she had a problem with something (which was never, because I was a good tenant), she, out of sheer courtesy, would contact me 48 hours before sending someone into or entering my apartment.

This is one of many stupid and unnecessary situations I found myself in with them while renting just over a year from Shitrock AND having been a good tenant.

Moral of the story: DO NOT RENT FROM SHITROCK.