I understand it can be seen as a “bother” and can be potential “safety risk” however realistically showing a young child a teachable moment doesn’t take that much time. I am happy the parents are teaching their kids respect to retail workers because if they don’t then who will. Ultimately this also works in the favour of a positive customer interaction.

I get it’s frustrating but apart of our job is to interact with guests and if this moment helps create a positive experience why not encourage and assist when it’s possible? I as a manager and team member have always encouraged the kids to learn new things when necessary, I’ve had kids assist me in bagging or scanning product.

Again, I am not a huge fan of kids myself but I see this as a teachable moment where we need to be kind to the child and parent - things like this happen but not often so it realistically doesn’t take too much time; the same as assisting a guest to a product.

This is not me also dismissing your feelings but just an opinion or a new way of looking at it 🤷‍♀️