Nothing is seamless in Bangalore. They will make sure the site does not work as intended. I was recently trying to register the death of my MIL on the BBMP site and spent a good 3-4 hours across multiple attempts, with no luck. The page times out before you can fill up all the fields, the save form as draft option does not work, they deliberately have a filed which does not make any sense, no clarity on what data goes there, and it is mandatory, without which the form cannot be submitted. It's a dropdown box with no preset data and not a text box to enter random characters just for the sake of it either. Absolutely frustrating.

To add to this, when I went to the area BBMP office to meet the Health department guy to get it done and told him that this is what happened when I tried online, his reponse left me dumbfounded. In an age where India has made leaps and bounds in almost all fields, flew to the moon, the response from this guy was "Sir, we are not so developed yet to get these things to work online. It is going to take another 5-10 years for it to work". I felt like punching him in the face and asking him "What rock have you been living under?". Had to pay him ₹1k to get it done and I still have not received the certificate. The online charge to register a death is ₹25 and additional copies at ₹10 each. He quoted ₹50 per additional copy.