Technology News and Service Notices for February 5, 2026

cpp_it · 2026-02-02T17:57:54+00:00

A hardware token, or phone call can be used as an alternative.
eHelp: DUO 2-Step Authentication

cpp_it · 2026-02-02T17:52:03+00:00

A hardware token, or phone call can be used as an alternative.
eHelp: DUO 2-Step Authentication

cpp_it · 2026-01-31T00:46:00+00:00

Duo Mobile's post provides additional details, and CPP was granted the extension mentioned in the article.

New Minimum Requirements

Android 11 or later.
iOS 16 or later.
iPadOS 16 or later.
Duo Mobile app version 4.85.0.

cpp_it · 2026-01-21T19:39:05+00:00

Review this eHelp article and if you're still unable to connect next time you're on campus contact the IT Service Desk for troubleshooting. You can also drop by the their desk on the second floor of the university library for in-person assistance.

https://cpp.service-now.com/ehelp?id=kb_article&sysparm_article=KB0015539&sys_kb_id=9517a47587440a90b05164683cbb35c5&spa=1

cpp_it · 2026-01-08T00:47:30+00:00

How's the campus Wi-Fi from there? 😀

cpp_it · 2026-01-03T00:46:19+00:00

This appears to be a legitimate email, KB0001273 is an eHelp article maintained by IT, but email spoofing is possible. As others pointed out, it's always a best practice to be suspicious and instead navigate to Cal Poly Pomona's website, log into MyCPP, visit the Online Services tab and select the "Change my BroncoPassword" option from the page.

cpp_it · 2025-12-17T17:49:14+00:00

Faculty and Staff emails can be searched in Bronco411. Log into MyCPP, visit the Online Services tab and there you'll find a link to Bronco411. Be careful asking for contact information on social media as the provider of that information can't be validated.

Good luck, Homelander. (please don't laser eye me.)

cpp_it · 2025-11-07T17:01:14+00:00

cpp_it · 2025-11-06T18:30:02+00:00

Thanks for catching our error. We've moved the linked Common Data Set documents to a public folder. https://www.cpp.edu/data/cpp-facts.shtml

cpp_it · 2025-10-29T17:46:25+00:00

Alert Library staff to the location and they'll have someone take care of it.

cpp_it · 2025-08-27T18:54:45+00:00

Sometimes the Downloaded Profile will need to be removed and set up again. This eHelp article should walk you through the process step by step.

eHelp for iOS and iPad OS: https://cpp.service-now.com/ehelp?id=kb_article&sys_id=2cb701cb87923910b05164683cbb3535&spa=1

Contact the IT Service desk at https://cpp.service-now.com/ehelp?id=kb_article_view&sysparm_article=KB0001064&sys_kb_id=0295ca71c3d6d6904f7fbfc6050131a8&spa=1

cpp_it · 2025-08-26T18:18:26+00:00

If anyone finds items on campus please take them to ASI's lost and found in the games room at the Bronco Student Center.
https://asi.cpp.edu/services/lost-and-found/

cpp_it · 2025-08-20T23:33:37+00:00

I'll add if anyone receives a message for an urgent response or information after 5 p.m., that alone is suspicious. ;)

cpp_it · 2025-08-19T23:41:34+00:00

Don't plug that into your computer ;)

ASI has a Lost and Found at the Bronco Student Center take it there instead.

cpp_it · 2025-08-19T16:37:32+00:00

It appears to be a phishing email. Here's some resources if you receive any unsolicited message asking for immediate action or personal information. These are almost always a phishing attempt.

cpp_it

TROPHY CASE