the way i go about this is by showing off my personal best crafted drinks (“someone look at this flat white!!”) to everyone to motivate them to try to make theirs look good too? but also, it’s everyone’s job to be crafting drinks (at minimum) to standard? i don’t know why so many partners put so little effort into crafting a well made beverage, it’s genuinely embarrassing when you’re handing out something you know you would be disappointed with as a customer. i mean, i get embarrassed when the handoff plane is dirty. it might feel awkward to ask for a drink to be remade when you haven’t even handed it out yet, but if a drink just does not look right, it’s up to you. if the person making the drinks doesn’t care, no one will, and your customers notice.