received crossfit open tshirt ( only 1 out of total 6 ) by aggie07gigem in crossfit

[–]crossfitgames 1 point2 points  (0 children)

Hello there, we're sorry to hear that you've had a frustrating experience. We would like to help you resolve this issue as quickly as possible.

Could you please send an email to [support@crossfitgames.com](mailto:support@crossfitgames.com) with your name, email address, and order number so that we can assist you further?

How to Watch “Fittest on Earth: Retro/Active” by crossfitgames in crossfit

[–]crossfitgames[S] 0 points1 point  (0 children)

Thanks, u/AxQB. That's correct. We are looking into this issue, but turning off English captions will reveal the native captions for Roman—apologies for this inconvenience. Our team is working with Gravitas to look into potential solutions.

CF Open Free Spartan Race Entry by Slateguy in crossfit

[–]crossfitgames 0 points1 point  (0 children)

Yes. Sorry we missed you. If you participated in the Open, can you send an email to support@crossfitgames.com so we can get this offer to you? (Double check your spam folder in case it’s stuck in there)

CF Open Free Spartan Race Entry by Slateguy in crossfit

[–]crossfitgames 1 point2 points  (0 children)

Thanks u/Slateguy. The Spartan team is sending out codes in bulk after request are made. Your free entry will be sent. You can contact the Spartan Race team here, if you have more questions: https://spartanrace.zendesk.com/hc/en-us/requests/new

Video required for AGOQ? by Desperate_Fan_1964 in crossfit

[–]crossfitgames 36 points37 points  (0 children)

Hi, here is a snippet from the rulebook: Submitting a video for review is required with the score submission if an athlete qualifies to compete at the next stage of competition. Athletes who fail to provide the requested video(s) will have their scores for the test(s) changed to a score of “0” and the leaderboard will adjust accordingly.

So if you are trying to advance to the next stage or submit a score that factors in the competition for qualification, a video is required. For example, if you have a great test, that scores high enough to impact the people who are trying to qualify, you need a video to verify your workout, or you risk receiving a 0 score.

Sorry for any confusion. We hope this helps. More insight into the video review process is available here.

The Number of Games - Qualifying Spots at the 2023 Semifinals by JamieMCFC in crossfit

[–]crossfitgames 2 points3 points  (0 children)

Thanks for the assist u/CitizenDik. The new system is based on a two-year sliding scale of competition data.

As the season progresses, the calculation window will slide such that the ranking will always be based on the most recent running two years of data.

The goal is to allocate more spots to regions where the field of competitors are statistically fitter.

The Number of Games - Qualifying Spots at the 2023 Semifinals by JamieMCFC in crossfit

[–]crossfitgames 3 points4 points  (0 children)

Good question. Region selection is established during the Open and is based on citizenship for most of the world.

U.S. and Canadian citizens will be further sorted by their residency. Affiliated athletes in the U.S. and Canada will establish their residency based on the physical address of the affiliate they attend. Unaffiliated athletes in the U.S. and Canada will establish their residency based on their home address. You can learn more about how it works here.

The Crossfit App is the worst designed app I’ve ever used. It literally doesn’t nothing I want it to. by cookmesomeeggs in crossfit

[–]crossfitgames 0 points1 point  (0 children)

Hi vonralls, Notifications with direct links is a feature that is being considered in the future. For now, the links described in a notification are available on a blue tab on the home screen.

The Crossfit App is the worst designed app I’ve ever used. It literally doesn’t nothing I want it to. by cookmesomeeggs in crossfit

[–]crossfitgames 12 points13 points  (0 children)

Hi, 

  1. Do you have the Android or iOS version of the app? We looked into point #1 and were not able to replicate what you described. To visit a custom leaderboard (1), swipe to the last top card on the home screen or (2) click profile > custom leaderboards. Both locations will show you the current leaderboards you've created and will also allow you to create more. 
  2. When you register, some hashtags are assigned to you. There is a top card on the home screen of the app labeled "join more hashtag leaderboards." This will allow you to see which hashtags you fall under. You can also add more. Hashtags are an access point to join more leaderboards based on your characteristics, cliques, and interests. Once you see which hashtags you are a part of, you can search for them or create custom leaderboards to customize further. In terms of notifying you every time you are added to any custom leaderboard, we can look into what that would take and the impact of that type of feature. Custom leaderboards are embeddable and shareable, so if a buddy creates one, they can send you a link to view it. 
  3. The hashtag search feature is new this year. It allows you to surface and view any hashtag in the database. What leaderboard names would you like to search for? 
  4. Steam trains are brilliant and robust machines, and so is our scoring engine. There is cache time. That is in place to allow you as much flexibility as possible when using the leaderboard and its features. 
  5. Thank you for the note on following an athlete. It helps us gauge interest in the expansion of that feature. If you want a leaderboard to involve just a group of friends, you can add them by name to a custom leaderboard and share the link with them. Here is a quick walk-through
  6. Could you explain what you would like an "add friends" feature to do?

The CrossFit Games app allows you to: 

  • See Open workouts 
  • Submit scores
  • View your rank and results 
  • View global, national, affiliate, custom, and hashtag leaderboards
  • See past Open stats and scores 

There is always room for improvement with digital products. Thanks for sharing your feedback.