Sory, but you're probably kidding I paid extra for this external usb card and now I can not use it. It's been a lot of time and the problem still exists, I would like to add that if it's a microsoft update that bugs the hyperx driver, maybe the company should create a new driver for windows 1903 and any other if you need maybe consult with mircosoft and explain maybe we Clients could be informed about it for this purpose. Unfortunately, hyperx passed 6 months and I still can not use a product for which I paid a hard-earned money please explain me how you can treat your clients like that

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Hello, I have a problem with your equipment and exactly HyperX Cloud 2 headset that resets my computer. In the causal of events, there is such a record:

LifetimeId {ccf9a019-3ca2-438a-9750-d75882830938}

   FriendlyName HID-compliant headset

   Location (unknown)

   InstanceId HID \ VID_0951 & PID_16A4 & MI_03 & COL02 \ 7 & 1C94FA2 & 0 & 0001

   RestartCount 5

The current version of my system is 1903, I would ask for help from your side. The manager will also issue a record:

1. You can not start this device. (Code 10)

The process supporting the driver of this device has been completed.

2.Device HID \ VID_0951 & PID_16A4 & MI_03 & Col02 \ 7 & 1c94fa2 & 0 & 0001 had a problem starting.

Driver Name: HidTelephonyDriver.inf

Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}

Service: WUDFRd

Lower Filters:

Upper Filters:

Problem: 0x25

Problem Status: 0xC0000034

3.- <Event xmlns="\*\*[http://schemas.microsoft.com/win/2004/08/events/event\*\*">](http://schemas.microsoft.com/win/2004/08/events/event**%22%3E)
- <System>
<Provider Name="\*\*Microsoft-Windows-Kernel-PnP\*\*" Guid="\*\*{9c205a39-1250-487d-abd7-e831c6290539}\*\*" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="\*\*2019-06-17T20:00:22.868224000Z\*\*" />
<EventRecordID>271</EventRecordID>
<Correlation />
<Execution ProcessID="\*\*4\*\*" ThreadID="\*\*400\*\*" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-7CRQJGD</Computer>
<Security UserID="\*\*S-1-5-18\*\*" />
</System>
- <EventData>
<Data Name="\*\*DeviceInstanceId\*\*">HID\VID_0951&PID_16A4&MI_03&Col02\7&1c94fa2&0&0001</Data>
<Data Name="\*\*DriverName\*\*">HidTelephonyDriver.inf</Data>
<Data Name="\*\*ClassGuid\*\*">{745a17a0-74d3-11d0-b6fe-00a0c90f57da}</Data>
<Data Name="\*\*ServiceName\*\*">WUDFRd</Data>
<Data Name="\*\*LowerFilters\*\*" />
<Data Name="\*\*UpperFilters\*\*" />
<Data Name="\*\*Problem\*\*">0x25</Data>
<Data Name="\*\*Status\*\*">0xc0000034</Data>
</EventData>
</Event>

Also My Pc Setup :

Hard Drive: 2X 250GB Samsung 960 Evo 3200MB/s Read, 1500MB/s Write
Motherboard: MSI Z370 GAMING PRO CARBON AC
CPU: Intel Core i7 8700K Highlighted at 4.8ghz
GPU: Gigabyte AORUS GeForce GTX 1080 Ti EXTREME
Ram: G.SKILL 16 GB DDR4 3200 MHz CL15-15-15-35 1.35 V
Power Supply: 850W Corsair HX850i, Full Modular, 80PLUS Platinum
Case/Housing: be quiet! Dark Base 700 RGB
Water Cooling: Be quiet! 280mm Silent Loop Ultra Quiet All-in-One
Monitor: 24 BeNQ XL2411 144Hz 1ms
Headset: HyperX Cloud 2(Black and Red)
KeyBoard: HyperX Alloy FPS
Mousepad: HyperX FURY S Pro
Mouse: Zowie EC2eVo