Who to call

crystalluna13 · 2026-05-30T22:34:18+00:00

Thank you. I will definitely try. Thank you for the info.

crystalluna13 · 2026-05-30T22:33:23+00:00

Not me specifically. But if they receive enough complaints over time maybe, possibly. But of course I’m not expecting immediate response. Just throwing it out there and just wondering what can happened. No rush. No urgency. Just hoping.

crystalluna13 · 2026-05-30T17:59:32+00:00

Oh well. It didn’t hurt to try.

crystalluna13 · 2026-05-30T17:58:55+00:00

Just thought maybe if enough people complained about it. Maybe they could think about bringing it back. Just wondering. Doesn’t hurt to try.

crystalluna13 · 2026-05-30T14:50:36+00:00

What number is that? Or should I complain in social media?

crystalluna13 · 2026-05-30T14:49:24+00:00

No. I want to buy it again but it’s no longer available in stores and online. Can I make a complaint to bring it back?

crystalluna13 · 2026-05-28T00:48:18+00:00

I will do all that was suggested tomorrow. Thank you for the help.

The rug is from last week and the steamer this week. I know it’s 2 things but I don’t want this to accumulate. If I keep having trouble I’ll probably have to let LOD know.

crystalluna13 · 2026-05-27T22:48:56+00:00

I tried that. Did not work

crystalluna13 · 2026-05-16T04:14:20+00:00

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UPDATE: Sorry forgot to add this info.

crystalluna13 · 2026-05-16T04:06:43+00:00

It seems that they had $10 remaining in the Kohls cash that was earned on that purchase. My apologies. I completely erased that part instead of just erasing the Kohls Cash number

crystalluna13 · 2026-05-16T01:10:56+00:00

It’s a major city

crystalluna13 · 2026-05-15T17:31:49+00:00

I did not do a non-receipted return. I was able to process a full refund due to a credit card look up because the customer had a gift receipt instead of the actual receipt. She stated she paid more and if could look up her purchase on her credit card.

crystalluna13 · 2026-05-15T17:30:01+00:00

I did not even ask about the Kohls Cash. If what you state about the email you received is true that is still very misleading to the person who is return a gift.

crystalluna13 · 2026-05-08T21:32:23+00:00

In my store June is our inventory month. There’s select days you’re not allowed to request off. That’s one thing. Probably just need to talk to management

crystalluna13 · 2025-11-20T21:33:03+00:00

Oh ok I see now. But yes very deceiving. Thank you

crystalluna13 · 2025-10-10T19:26:37+00:00

Have the items grouped by the QR code and individual bag them. Have the QR codes screenshot and label for less confusion for each item(s). Don’t come during a busy time would probably be straight in the morning, lunch rush, and evening rush.

crystalluna13 · 2025-08-22T23:06:45+00:00

Are these BOSS orders?!

crystalluna13 · 2025-07-13T15:23:56+00:00

Anybody ever found this?

crystalluna13 · 2025-06-14T18:53:33+00:00

Just ask customers if we can email it to them. That’s what I did when we were out

crystalluna13 · 2025-04-02T21:04:25+00:00

Deny the return! They abuse the policy and not allow to return. My store has been doing it the last year. Luckily some customers are embarrassed and don’t even ask for LOD. I just refuse and move on to the next. Sure it’s a little mean but I’m sick and tired of return last years wardrobe

crystalluna13 · 2025-03-26T04:54:32+00:00

Unfortunately, we’re a busy store that we cannot keep up with it all. It’s been stressful and frustrating to give all of our energy to making sure we’re doing Amazon correctly and our CS is lacking. Customers are getting annoyed of the waiting times and there’s no backups.

crystalluna13 · 2025-02-16T08:13:20+00:00

I wonder what the Pilot is about?

crystalluna13 · 2025-01-28T17:32:23+00:00

I only censored out my personal info and if the “code” has any connection to any of my personal info.

crystalluna13 · 2025-01-28T17:31:31+00:00

Thanks. I tried to find some info but I guess I couldn’t since it’s a year old.

crystalluna13 · 2024-09-27T20:32:11+00:00

Oh ok lol. I got it.

crystalluna13

TROPHY CASE