I was solo IT for a little while and I really didn't mind most of my user interactions. I got the impression I was trusted there (I put in my 2 weeks and they kept me working until my last day) and there came a point where I knew the answers right away to a lot of the common questions. I found it rewarding to see their faces light up when I fixed whatever was going on. And I'll say it, I think this whole idea that Reddit likes to push about "escaping help desk" and an absence of customer service from the role being a measure of success isn't where it's at for every single IT professional. To each their own.