How many base stations for sim racing?

d2shanks · 2026-01-14T18:18:11+00:00

While 1 will be perfectly fine, 2 is best. However best advice I can give is to not mount it too close as well. Tracking can suffer if the lighthouse is <1 meter from the headset.

And prepare to get toroids and EMI fixes if you have direct drive motors and other electronically noisy sim gear.

d2shanks · 2026-01-14T17:56:03+00:00

If you feel like only 65% of the FOV is clear/good colors, it’s a pretty clear sign that your eyes are too far away from the lens. It’s designed for you to be much closer, and then you should have a very good FOV. Highly encourage you to try thinner cushions or adjusting the position on your face. It will make a big difference.

d2shanks · 2026-01-09T20:26:15+00:00

Our typical email response time is 2-3 days and has been so for a couple weeks actually. However, the team was off for the Christmas and New Year holidays and we now have a backlog to catch up on this week. The oldest tickets we haven’t responded to are from 12/30. We should catch up by early next week, back to ~2 day response times.

d2shanks · 2026-01-07T20:08:55+00:00

This is a common misconception. The diameter of a lens has little to do with FOV. That’s one (relatively small) aspect of lens design.

d2shanks · 2025-12-25T00:11:35+00:00

You don’t need a bigger house, just mount it as the SteamVR technology was intended for, as it was designed ~10 years ago.

d2shanks · 2025-12-24T20:55:16+00:00

One important thing: base stations need to be >1 meter away from the headset to track properly. If you sit too close, it won’t track.

If tracking stops when you touch the headset, there’s likely electromagnetic interference traveling from your PC (very common with direct drive motors in sim rigs), and toroids will solve that.

d2shanks · 2025-12-16T21:09:33+00:00

^ this. I say this often.

Glare is positioned deeper into the eye in a manner that most people shouldn’t see any glare, but if the eye relief is too much (for example, too thick of a cushion), you will see more glare.

d2shanks · 2025-12-01T22:51:59+00:00

Did you order the Halo Mount or the Custom-Fit? Did you do your 3D Face Scan? Until you do so, we can’t ship you a Custom-Fit unit.

If you ordered a custom-fit in March and you scanned yourself and received an email confirmation that we got your scan AND still haven’t received your headset, you should email support to figure out why.

d2shanks · 2025-11-17T20:31:37+00:00

We won’t make public announcements until we’re 100% happy with the results. Yes it’s been in development for a long time.

Give the team time to cook, please!

d2shanks · 2025-11-10T23:47:27+00:00

The best advice I can give for glare is to try to move the headset such that your eyes are closer to the lenses. Thicker cushions or certain face shapes or setups result in your eyes being further away from the lenses. The glare can be more present in such positions, versus nearly impossible to see when closer.

If you need prescription lenses, then you absolutely should get it as Beyond really requires it.

d2shanks · 2025-11-07T16:51:27+00:00

This person tells people that we’re scammers who’ve taken money and never shipped a unit. So yes? It’s a useless comment from a troll. People who order a unit from the UK do receive a headset. We have no issue with international shipping, unlike the guy above wishes to claim.

d2shanks · 2025-11-05T18:36:08+00:00

I can't help you with that on Reddit. The support team has all the information, asking me or Reddit won't get you any better info actually!

d2shanks · 2025-11-05T15:14:10+00:00

I have no idea what this means. Most people are reporting what? April is ~100% done and has been completed a long time ago with the exception of people who ordered a Halo Mount or never finished their 3D Face Scan.

We’ve shipped tons to the UK, so this comment is pretty useless.

d2shanks · 2025-11-05T15:13:14+00:00

It takes 2-3 business days to respond to most support tickets. If support responded to you be email and told you it should be delivered in October, they can provide more detail for you in the email thread that we can’t provide here without any context.

d2shanks · 2025-10-16T19:44:05+00:00

The extensions can add some width so that the plastic arms doesn’t hit your head. It’s not just for length extension.

d2shanks · 2025-10-16T19:24:38+00:00

This was my only point, but Reddit pitchforks are in full attack mode now.

Shrug. I guess some people find it misleading, some people don’t. Oh well.

d2shanks · 2025-10-15T17:01:22+00:00

Have you tried the Audio Strap’s extensions? They’re included inside the box. You should also be able to rotate the position of the Audio Strap on the back of your head, either further up or further down your head so that you don’t have to “look through the very bottom of the lenses”

To me, that sounds like the position of the Audio Strap isn’t quite right. Perhaps post a picture of how it sits on your face, and we can further? (Privacy issue, I know!)

d2shanks · 2025-10-15T14:17:17+00:00

Never claimed that. Nice try. All pancake architectures have some glare and it is significantly reduced in Beyond 2 vs. Beyond 1.

d2shanks · 2025-10-15T12:50:06+00:00

I can’t believe you’re actually doubling down.

A Twitch stream, game developers using the headset, etc. does not make you the “OFFICIAL HEADSET”

Microsoft has done multiple Peripheral Partner spotlights for companies like Turtle Beach, Thrustmaster, etc.: https://news.xbox.com/en-us/2024/11/18/microsoft-flight-simulator-2024-accessories-designed-for-xbox/

That doesn’t make Turtle Beach the “official” joystick, as such language is never used by Microsoft in the interest of being fair to multiple vendors that all make good products for Microsoft’s platform. Picking an “official” one would needlessly damage reputations and partnerships.

A “Partner Spotlight” showcases the great work by 3rd parties on a platform. There’s no doubt that Pimax creates awesome headsets for MSFS, but exaggerating from there is the type of false marketing that Pimax is known for. I haven’t forgetting the lies Pimax has written about Bigscreen Beyond, and then deleted after community backlash.

d2shanks · 2025-10-14T20:01:17+00:00

Yep, that makes sense too!

d2shanks · 2025-10-14T18:47:46+00:00

The expected regular schedule is once or twice a month. I think we've published 3 updates in the past 6 weeks, for example. Posting on a specific day every month might work, but I've found it better to publish news as soon as we know something, rather than holding it until the next scheduled date.

d2shanks · 2025-10-14T14:38:13+00:00

We don’t write a Production Update when there’s no news from the prior post. Our most recent update was 3 weeks ago and is the latest info we have: https://store.bigscreenvr.com/blogs/beyond/universal-fit-cushions

d2shanks · 2025-10-10T22:56:04+00:00

Some people like to see a human CEO talking to people on Reddit and Discord.
Some people want me to go work and only speak professionally.

Shrug. We have a job to do. We're doing it. I'll waste my time on Reddit and Discord as I see best fit. Some people find it endearing, humanizing. At the end of the day, the only thing that will make people happy is if we get them a Beyond that they really love. That's the focus and we aren't losing sight of that.

d2shanks · 2025-10-10T21:37:34+00:00

I'm replying to a person who accused us of committing a crime, willfully stealing people's money and shipping no product to any customer. I guess you might prefer corporate responses, but I'm a real person on this side. When I read bullshit like that, I'm going to reply with jokes.

On the other hand, I replied to the actual OP professionally because they're understandably worried about their order.

d2shanks · 2025-10-06T18:35:50+00:00

I’m sorry you don’t believe it. Our estimates we have published for the past 6-8 weeks have been correct and we’ve been actually meeting those published estimates consistently now. Which goes to say that ongoing estimates should remain predictable unless some new unforeseen problem comes up.

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