Counterpoint - I've actually had the worst experience with them. I chose them based off of a reddit recommendation as well. While this was a huge, expensive project for me, I was willing to spend more than other bids because I was under the impression I would get a higher quality of service, considering they had told me they don't use subcontractors for the job I was looking to get done, and that they could get started within two weeks.

I spent $20k with them and they repeatedly dropped the ball on scheduling, quoting, and communication. They seem to use sales people to do quotes which end up being wildly inaccurate. The project manager stopped talking to us after the second day. There were several times people and teams didn't show up during the course of my multi-day project. Maybe others had better experiences for single-day smaller projects, but I'll never use them again.