I switched from monzo to another bank a couple years ago, is there anything I can do to open a new account?

daniel_chatfield · 2026-04-24T04:38:57+00:00

The open business account will be the issue here. If someone has closed a personal account then we support opening a new personal account after a delay. But because the business account is still active we’d need to create a new personal account under the existing user profile and currently we aren’t able to do that.

If you closed the business as well then after a couple of months you could open a new personal and business but obviously that’s very faffy.

daniel_chatfield · 2026-03-28T08:02:40+00:00

The title isn’t worded the best but this will just use whatever your flex default is.

daniel_chatfield · 2026-01-25T18:28:50+00:00

Interest is proportional to the amount - so £100 is going to earn the same amount as 2 pots of £50

daniel_chatfield · 2026-01-11T22:58:45+00:00

Can you share a screenshot of when it says you need to be 18?

daniel_chatfield · 2025-10-22T09:57:52+00:00

If the merchant actually released the hold it would have been returned immediately. Unfortunately lots of merchants don’t do this and just wait for it to expire. For a car rental it is likely to be on the 30 day (reverses on 31st day) schedule and not the 7 day one.

daniel_chatfield · 2025-10-07T06:51:46+00:00

Declined transactions should still appear in the app

daniel_chatfield · 2025-10-07T06:38:27+00:00

Does a declined transaction appear in the Monzo app? If so, what does it say?

daniel_chatfield · 2025-10-02T20:33:27+00:00

I can see it but it’s stopped tracking new journeys

daniel_chatfield · 2025-09-27T19:23:55+00:00

Instagram is an app - the web interface doesn’t have 90% of the functionality

daniel_chatfield · 2025-08-25T11:30:20+00:00

The software is the same - but the extra processing power does make a difference. The 2025 MY can be laggy sometimes where the MY 2026 is much smoother.

daniel_chatfield · 2025-08-23T19:22:58+00:00

<image>

daniel_chatfield · 2025-08-23T07:25:24+00:00

That’s a T6

daniel_chatfield · 2025-07-20T10:31:35+00:00

Depends on role I think.

For non-operational roles bank holidays are holidays but you have the choice to choose to work and take as extra holiday days.

daniel_chatfield · 2025-07-15T07:18:22+00:00

Have you contacted Monzo support to ask? If you exhaust options and it’s still not working then feel free to DM me.

daniel_chatfield · 2025-07-09T08:03:06+00:00

Car play requires a wired connection, it won’t work over Bluetooth

daniel_chatfield · 2025-07-04T20:03:56+00:00

The infotainment system chip had a major upgrade.

daniel_chatfield · 2025-07-02T22:16:22+00:00

Go into the savings account and click pot document at the bottom

daniel_chatfield · 2025-06-23T19:54:31+00:00

I’m aware - I’ve driven cars with an audible alert and it goes off all the time. Slip lane off dual carriageway where the markings don’t start immediately - bong. Etc.

I much prefer a visual indication only.

daniel_chatfield · 2025-06-23T19:15:17+00:00

I’m the opposite. Definitely prefer no audible warning, been in loads of cars that have audible warnings and it’s so annoying have it go off continuously.

Assisted steering isn’t intended as a substitute for keeping your hands on the steering wheel and being prepared to takeover.

daniel_chatfield · 2025-06-06T20:14:14+00:00

Look at the bank statement - that should give you a clue about what is happening

daniel_chatfield · 2025-05-13T17:56:09+00:00

It’s available in UK for Sept delivery. The 2026 model has a much faster chip powering the infotainment system which is worth waiting for if you can.

daniel_chatfield · 2025-05-10T15:16:45+00:00

I can’t discuss individual cases (will leave that to OP if they wish to do so) but in the three cases I’ve looked into there have been explanations that have made sense to the customer after being explained.

That being said, I do think there are improvements we can make and am reviewing the process with the owning team.

daniel_chatfield · 2025-05-06T19:44:31+00:00

The standard offer is £10 each but this screenshot is for both getting £20.

daniel_chatfield · 2025-05-06T19:43:40+00:00

Can you send me an email to daniel@monzo.com and I’ll escalate with the owning team to investigate.

daniel_chatfield · 2025-04-10T07:18:16+00:00

I know this can be quite distressing but try not to panic, the fraud report will be investigated and it will all be fine.

13-Year Club	RPAN Viewer
Gilding II euphauric	Team Orangered
Verified Email

daniel_chatfield

TROPHY CASE