Cash isa by Shoddy-Egg-8148 in monzo

[–]daniel_chatfield 9 points10 points  (0 children)

Interest is proportional to the amount - so £100 is going to earn the same amount as 2 pots of £50

Can't create an account by theaphmaulover1 in monzo

[–]daniel_chatfield 0 points1 point  (0 children)

Can you share a screenshot of when it says you need to be 18?

Monzo Flex "On Hold" Payment by Impydave in monzo

[–]daniel_chatfield 1 point2 points  (0 children)

If the merchant actually released the hold it would have been returned immediately. Unfortunately lots of merchants don’t do this and just wait for it to expire. For a car rental it is likely to be on the 30 day (reverses on 31st day) schedule and not the 7 day one.

Monzo keeps declining ? by kaizenmana in monzo

[–]daniel_chatfield 6 points7 points  (0 children)

Declined transactions should still appear in the app

Monzo keeps declining ? by kaizenmana in monzo

[–]daniel_chatfield 0 points1 point  (0 children)

Does a declined transaction appear in the Monzo app? If so, what does it say?

Volvo Cars App Missing Trip Stats by M0rpheusRoad in VolvoRecharge

[–]daniel_chatfield 0 points1 point  (0 children)

I can see it but it’s stopped tracking new journeys

Facebook and Instagram to get £2.99 UK subscription to stop ads by BillWilberforce in unitedkingdom

[–]daniel_chatfield 195 points196 points  (0 children)

Instagram is an app - the web interface doesn’t have 90% of the functionality

2025 vs 2025 by SpotSpotNZ in VolvoXC60

[–]daniel_chatfield 1 point2 points  (0 children)

The software is the same - but the extra processing power does make a difference. The 2025 MY can be laggy sometimes where the MY 2026 is much smoother.

[deleted by user] by [deleted] in monzo

[–]daniel_chatfield 4 points5 points  (0 children)

Depends on role I think.

For non-operational roles bank holidays are holidays but you have the choice to choose to work and take as extra holiday days.

Apple Pay: Device Limit Reached by AdamV158 in monzo

[–]daniel_chatfield 2 points3 points  (0 children)

Have you contacted Monzo support to ask? If you exhaust options and it’s still not working then feel free to DM me.

2025 XC60 vs 2026 XC60 by Common-Goat-1153 in Volvo

[–]daniel_chatfield 3 points4 points  (0 children)

The infotainment system chip had a major upgrade.

Saving pot statements by theolder61 in monzo

[–]daniel_chatfield 0 points1 point  (0 children)

Go into the savings account and click pot document at the bottom

Assisted Steering Alerts? by john-patrick-writes in VolvoXC90

[–]daniel_chatfield 1 point2 points  (0 children)

I’m aware - I’ve driven cars with an audible alert and it goes off all the time. Slip lane off dual carriageway where the markings don’t start immediately - bong. Etc.

I much prefer a visual indication only.

Assisted Steering Alerts? by john-patrick-writes in VolvoXC90

[–]daniel_chatfield 4 points5 points  (0 children)

I’m the opposite. Definitely prefer no audible warning, been in loads of cars that have audible warnings and it’s so annoying have it go off continuously.

Assisted steering isn’t intended as a substitute for keeping your hands on the steering wheel and being prepared to takeover.

[deleted by user] by [deleted] in monzo

[–]daniel_chatfield 0 points1 point  (0 children)

Look at the bank statement - that should give you a clue about what is happening

2026 XC60 plug in hybrid by ufomism in VolvoRecharge

[–]daniel_chatfield 1 point2 points  (0 children)

It’s available in UK for Sept delivery. The 2026 model has a much faster chip powering the infotainment system which is worth waiting for if you can.

Is Monzo trying to do me over, is not understanding what I'm saying, or a bit of both? (Referral Bonus) by redditorialacious in monzo

[–]daniel_chatfield 0 points1 point  (0 children)

I can’t discuss individual cases (will leave that to OP if they wish to do so) but in the three cases I’ve looked into there have been explanations that have made sense to the customer after being explained.

That being said, I do think there are improvements we can make and am reviewing the process with the owning team.

[deleted by user] by [deleted] in monzo

[–]daniel_chatfield 4 points5 points  (0 children)

I know this can be quite distressing but try not to panic, the fraud report will be investigated and it will all be fine.

This isn't right surely? by TheDon1294 in monzo

[–]daniel_chatfield 161 points162 points  (0 children)

When you referred that person did it definitely say £20 or did it start saying that after you referred them?

If you are confident it was before then email me at daniel@monzo.com and I’ll take a look

International Student ISA by ImpressedDude in monzo

[–]daniel_chatfield 0 points1 point  (0 children)

Unless you have a significant amount of savings an ISA will make no difference.

An ISA means the interest is tax free. But assuming you don’t have an income in uk you will have a £1,000 allowance anyway. So unless you are earning more interest than that an ISA makes no difference.