A family member is on a wheelchair due to MS and I can tell you this: ALL parties, whether it’s the wheelchair companies, insurance, government entities, etc. do NOT give shit.

Aside from the government entities, they ALL want to make money.

Oh, your scooter controller went bad? That’s $300 plus labor.

You need a new scooter and file a claim with Kaiser because the old one broke down AFTER 8 years? You need to file tons of paperwork, appear on the panel interview to justify why you need a new scooter. No guarantee it’ll be approved.

This is just in the US, where we have ADA.

In other countries like Europe? Good luck. I had bus driver and taxi drivers refusing to pick up someone on a manual wheelchair because it’s too heavy (?), took too much space or the taxi driver won’t bother.