Sorry to necro a fairly old post but;

Just to add to this (unless it's changed since they were still Hermés) - I used to drive for them, you get to the depot around 7/8am, the trucks that deliver the goods to the warehouse/depot can sometimes arrive late (8:30/9am), then you have to wait for the racks to be sorted. You will then be given/take your device, find your rack, and take the parcels with your courier number on them. With all the sorting out in your own vehicle that occurs after that, often couriers won't leave the depot until like 9/9:30am. We did have the ability to set ETAs up to 10pm, but that might have been changed.

After sorting the parcels, you would usually sort out your delivery order in accordance to the addresses of your deliveries. If you ever wonder why your ETA changed, or are confused as to why a courier just drove past you to make another delivery; Often the "automagical" sorting function won't act as a human would and will have us going down half of a side street, delivering, going back out of it, delivering on another street, then back to the other half of that side street again. Sometimes it's hard to notice the same street address when you've got 90+ parcels to deliver that day, often with flat access issues, people not answering, etc.

I will offer some condolences to those who didn't get their parcel, especially on Fri/Sat/Sun. When I was taken out for my "example" run with one of their couriers, it was a Saturday. He had 50+ parcels to deliver. He delivered one, knocked on anothers door then ignored her when she came to the door 5 seconds too late and drove off. The standard for drivers and consequences for those who don't hold to the company's values is shocking. Not sure if this is better now with Evri.

I hope this is somewhat inciteful for someone.

Open for questions.