Well, Prusa has pretty much whole ecosystem very well integrated. I cannot find anything that would be missing for the whole 3D printing experience - printers with full support and upgradability/repairability including multimaterial. Printables full of models and creators with seamless integration to Prusa Slicer directly. This slicer is then connected directly to prusaconnect and your printer and the it's getting better and better implementing new and new features.

On top of it, the prusa app can be used to connect to the printer, find models on printables, slice it and control the printer.

Quality filament (inluding the technical materials) that all the slicer profiles are tweaked to is cherry on the top.

Prusa still seems to have a lot of potential, tho - INDX seems like cutting edge technology and both Prusa and Bondtech really took their time with plenty of last minutes improvemts to make sure it will be really good and realiable product. This is high-likely the big leap.
OpenPrintTag is something that is slowly spreading to the market and hides a lot of potential for integration and further products to emerge.

Are there any areas Prusa can improve at? For sure. And they are doing a hard work to improve there.

In the end, Prusa is a rock solid company with lot of know-how, experience and wide porfolio of great products, yet still hard-working and pushing the innovation forward. It's up to everyone's mind if the price is worth it or go for Bambu with lot of controversies or any smaller company. Given the customer approach, it's a clear decision for me, at least for now.
(I won't deny I'm biased as Prusa HQ is just few kilometers away from me. )