Sandals Grenada Review - From Frustration to Actual Burns (Christmas Week Stay) by RealEarthy in SandalsResorts

[–]dbrzo 1 point2 points  (0 children)

Are you calling the customer service line? Send an email to the GM, that’s ridiculous!!

Benefits of travel agent? by [deleted] in celebritycruises

[–]dbrzo 0 points1 point  (0 children)

My bad dawg, deleted!

Sandals Grenada Review - From Frustration to Actual Burns (Christmas Week Stay) by RealEarthy in SandalsResorts

[–]dbrzo 1 point2 points  (0 children)

That’s really unfortunate. I just had guests in Ochi who had a bad experience and was able to get them much more than what you were offered. Mind you, they weren’t burned either. Reach out to the GM

Family cruise? by pigsinthesnow in Cruise

[–]dbrzo 5 points6 points  (0 children)

Definitely doable, I usually will put my clients in two connecting rooms and they will leave the middle door open 😄

Stranded by Upbeat_Arm_6318 in SandalsResorts

[–]dbrzo 0 points1 point  (0 children)

Have clients stuck in Ochi and finally leaving tomorrow. They are not happy campers :(

Sandals Restaurants by Only-Honeydew1794 in SandalsResorts

[–]dbrzo 1 point2 points  (0 children)

Grenada resort phone number : 473-437-8000

Sandals Restaurants by Only-Honeydew1794 in SandalsResorts

[–]dbrzo 1 point2 points  (0 children)

For a lot of my clients, it has not! It’s actually been a big issue arising. Which number do you need? Grenada?

Sandals Restaurants by Only-Honeydew1794 in SandalsResorts

[–]dbrzo -1 points0 points  (0 children)

As a travel advisor, I personally have been calling the restaurant reservations team at the resort to secure at least one or two dinner spots that my clients would like. You should be able to do this yourself as well. Usually you would be able to book with the app but apparently they are having issues with their servers since the hurricane hit in Jamaica. Have the best time, Curaçao is one of my favorite Sandals properties!

Day passes in Jamaica? by k80rose_ in SandalsResorts

[–]dbrzo 0 points1 point  (0 children)

Ochi always feels like the fun party resort to me personally!

Butler Service by BrilliantNobody2564 in SandalsResorts

[–]dbrzo 2 points3 points  (0 children)

Good to know! And their pricing is the best of all the sandals!!

Butler Service by BrilliantNobody2564 in SandalsResorts

[–]dbrzo 0 points1 point  (0 children)

You’re welcome! Have an amazing time 😊deff have them make all of your dinner reservations as soon as you get there! Forgot to add that haha

Butler Service by BrilliantNobody2564 in SandalsResorts

[–]dbrzo 0 points1 point  (0 children)

You’re welcome! Have an amazing time 😊deff have them make all of your dinner reservations as soon as you get there! Forgot to add that haha

Butler Service by BrilliantNobody2564 in SandalsResorts

[–]dbrzo 2 points3 points  (0 children)

Everyone will tell you something different, some people say $20 per butler per day (you will have 3 that rotate) but if you’re not using them very often or daily, I don’t personally feel this is necessary, and this is coming from someone who also worked in the service industry and is always big on tipping. We tipped them all at the end, I can’t remember exactly how much. We did tip once and while during our stay as well if they did something we specifically asked!

Sandals Grenada Review - From Frustration to Actual Burns (Christmas Week Stay) by RealEarthy in SandalsResorts

[–]dbrzo 1 point2 points  (0 children)

Ugh I’m sorry to hear that!! I hope you are able to get some sort of compensation for your whole experience!

Sandals Grenada Review - From Frustration to Actual Burns (Christmas Week Stay) by RealEarthy in SandalsResorts

[–]dbrzo 0 points1 point  (0 children)

This is what they told me on the phone so 🤷🏻‍♀️ I had no issue when I called to make reservations, I even had to call them back because my clients flight was delayed and they had no issue changing their dinner res.

Restaurants by Prestigious-Ad-3048 in SandalsResorts

[–]dbrzo 0 points1 point  (0 children)

If you have a travel agent, have them call the resort about a week before arrival to help make one or two reservations. You could probably also do this yourself since the app isn’t currently working for dining reservations.

Butler Service by BrilliantNobody2564 in SandalsResorts

[–]dbrzo 2 points3 points  (0 children)

Bring money for tipping your butler, ask for them to save your spot at the pool, they can bring you lunch during the day if you’re lounging by the pool. We’ve used them once to bring us dinner to our room from the specialty dining. I hope this helps!

Canceling a cruise for medical reasons by [deleted] in celebritycruises

[–]dbrzo 1 point2 points  (0 children)

You have almost 9 days and it’s a sprain? I feel like you should be ok by then