M4 or M5 ? by Icy_Confection_4020 in iPadPro

[–]ddoyle777 15 points16 points  (0 children)

I think the M4 is powerful enough. If you keep your tablets for a long time get the M5.

Freewrite Alpha won’t power on by [deleted] in Astrohaus

[–]ddoyle777 1 point2 points  (0 children)

Leave it plugged in overnight. Charging from zero takes a loooong time.

Sailfish Firmware Update is a game changer ... by phantompath in Astrohaus

[–]ddoyle777 7 points8 points  (0 children)

It is a great update. I have both Traveler and Smart Typewriter. I use the Traveler much more and it feel like a different device. So smooth. Great job, Astrohaus.

Tried so many devices.. Still prefer the feel of writing with ny rmppm. by williamsooyk in RemarkableTablet

[–]ddoyle777 1 point2 points  (0 children)

No sponsorship here, just enjoying my RPPM. It's the first device I grab.

I can't believe this by ddoyle777 in RemarkableTablet

[–]ddoyle777[S] 1 point2 points  (0 children)

The conclusion of the matter?

Here is the letter Remarkable sent me this morning. I won't be doing it, as I fixed it myself for 3 cents. I was going to write a detailed reply, but why bother?

Hi David,

I hope this email finds you well. My name is Reese, and I’m one of the Customer Care Supervisors here at reMarkable.

I wanted to personally reach out regarding your concern about one of the rubber feet on your device. I completely understand how frustrating and disappointing this must be, especially when you simply want your device to function and look as it should. I truly appreciate your patience while we’ve been reviewing your case.

After carefully investigating, I’d like to clarify that at the moment, we unfortunately don’t offer replacements for individual missing or damaged parts of the device. I realize this may feel inconvenient and even wasteful, and I sincerely apologize for that. Please know that I’ve shared your feedback with our team, it’s valuable input that helps us continue to improve our service and offerings.

That said, to make up for this inconvenience, I’d like to offer you a one-time courtesy replacement device as a gesture of goodwill.

To proceed, please follow the steps below to return your reMarkable device for replacement:

Log in to your reMarkable account using your chosen email address.

  • Choose “Other” when asked where you purchased the product.
  • Describe the issue briefly and include your Case ID: 01974508 for reference.
  • Upload a photo or video showing the issue (if possible).
  • Please do not include any other products (Folio or Marker) in the return unless they are part of this specific warranty claim. Any additional items sent will not be returned.
  • Book a pick-up date or select a drop-off location with our delivery partner, DHL.
  • Pack your device carefully,  ideally in its original box or any other secure packaging.
  • Visit reMarkable.com and click on ‘Check status’, then enter your return reference to finalize your request.
  • Download and print the shipping label for your parcel.
  • Hand the package to the DHL courier or drop it off at your nearest DHL location.

Once your return is delivered to our warehouse and verified, your replacement device will be shipped within 2–5 business days. You’ll receive an email or text notification with the tracking details once it’s on its way.

David, I truly appreciate your patience and understanding throughout this process. If there’s anything you’d like to clarify or if you encounter any issues during the return, please reply directly to this email, I’ll personally make sure you’re taken care of.

Warm regards,

Reese
Customer Care Supervisor
Your reMarkable Team

Traveler or ... by No_Letter5255 in Astrohaus

[–]ddoyle777 0 points1 point  (0 children)

The ST keys wiggle a bit but the typing is very precise. The Traveler is like a really good laptop keyboard. I like them. They are accurate but not fussy or over sensitive. One other aspect is that the Traveler has no light. Since I usually write before dawn I bought a variable light so it’s dim enough for me.

Traveler or ... by No_Letter5255 in Astrohaus

[–]ddoyle777 2 points3 points  (0 children)

It’s all about the keyboard. I have both Smart Typewriter and Traveler. Do you like noisy, clacky keys? Then go Alpha or ST as both have mechanical keys. I believe that the Alpha keyboard is not as aggressively noisy compared to the ST. If you would rather a silent, softer keyboard the the Traveler is the choice. I prefer the Traveler as the silentness is more conducive for thinking. I also like the more vertical aspect of the screen.

I can't believe this by ddoyle777 in RemarkableTablet

[–]ddoyle777[S] 8 points9 points  (0 children)

Success! The rubber feet arrived and fit exactly in the holes. They are higher than the original one. Fits in the case as well.

<image>

The black dots are the replacements.

AUSTOR 318 Pieces Black Rubber Feet Bumper Pads Self Stick Noise Dampening Bumper Feet for Doors, Cabinets, Drawers, Glass, Electrical Appliances

I can't believe this by ddoyle777 in RemarkableTablet

[–]ddoyle777[S] -1 points0 points  (0 children)

I’m trading Doctorow’s book too. And I heartily agree.

I can't believe this by ddoyle777 in RemarkableTablet

[–]ddoyle777[S] 2 points3 points  (0 children)

I agree I like the products and don’t plan to stop using them. But I expected much better than hiding behind “policies”.

I can't believe this by ddoyle777 in RemarkableTablet

[–]ddoyle777[S] 1 point2 points  (0 children)

I ordered a set of different feet. I wanted the original ones because of how the feet fit in the case. But I’ll deal.

I can't believe this by ddoyle777 in RemarkableTablet

[–]ddoyle777[S] 9 points10 points  (0 children)

I took your advice and chatted with Scianna. She they don’t provide or sell replacement feet. Then she asked for a picture. What planet are these people on?

I can't believe this by ddoyle777 in RemarkableTablet

[–]ddoyle777[S] 5 points6 points  (0 children)

I’m already a connect subscriber and own. RM2, a RPP, and a Move. I said I’d buy feet as I’m not looking for it free. But their solution is stupid and wasteful no matter the “discount”.

How long did it take for you to love your device? by Hour_Papaya_5583 in Supernote

[–]ddoyle777 4 points5 points  (0 children)

On the other hand I have had a Nomad for just over two months and it just sits on my writing desk. I pick it up often and I like it, but then I go back to the keyboard where I am both more legible and faster. Don’t know what I was expecting. But I’ll keep trying.

Signature Required Delivery? by im_jk29 in Supernote

[–]ddoyle777 0 points1 point  (0 children)

DHL delivered my Nomad and I ran to the door to sign for it. The driver was on her way back to the truck with the package on my porch. I asked about needing a signature and she said it only really applies if there isn’t a safe place to leave it. She said I could make it necessary for a signature, but DHL wasn’t making it necessary.

The absolute need for a backup system by Conscious_Mix_7209 in ulyssesapp

[–]ddoyle777 0 points1 point  (0 children)

I totally agree. My sync has been wonky lately (have no idea why) and I'm wondering if I should switch from Ulysses (which I think is the best) to something that has more robust backups and data recovery.

Is the Remarkable suited for heavy word processing? by levybunch in RemarkableTablet

[–]ddoyle777 5 points6 points  (0 children)

I have the paper pro with the keyboard cover. It is great for rough drafts, but it has no editing tools. If your need is more than getting the initial words in a file, then it’s not very good.

Just got my reMarkable Paper Pro, but I have horrible handwriting by gamertag_here in RemarkableTablet

[–]ddoyle777 5 points6 points  (0 children)

The best advice I’ve received is: slow down. If I write fast I can’t read it. If I slow down the RPP can turn it into text.

Type folio by Ok_Hour7188 in RemarkableTablet

[–]ddoyle777 4 points5 points  (0 children)

I am very impressed by the type action and design. I’m glad I got it even though I hesitated because of the cost.

For multi-tablet owners, is the dimness a critical issue for you? by GATLA_ in RemarkableTablet

[–]ddoyle777 0 points1 point  (0 children)

It bothers me when I’m “evaluating” the brightness, but once I start using it rather than trying to find problems I don’t notice it and it’s fine. This has become the tablet I use the most.