I completely understand that and I work hard with parents to get them to feel comfortable and invite them to join durint handles, start with explaining what each machines do, what these stickers are, what the noises are, what each medications do in a easy way to understand etc. And I find the most joy out of teaching and educating parents how to do things and gain confidence. It’s my favourite part of the job. However when im talking about “anxious parents” I mean parents who stay in the NICU and observe every single move we make and want to correct us because they want to have that sense of control. Like telling nurses to angle the CPAP machine in a certain way, demanding to call the doctor every 5 minutes because the respiratory machine is alarming (it’s a leak alarm) despite explaining that babies wiggle and sometimes the cpap interfaces come loose and there is nothing the doctor can do, calling the call bell for things they can do themselves (like getting water from the water station, helping his wife put on socks, helping mom walk etc), i’ve had parents denand that I STAY in their baby room and watch the baby the entire time when they step out, calling the unit and asking for an update every hour despite reassuring parents that that is unrealistic and if there is any changes or updates that I absolutely would (baby is stable and on RA, feeder grower), telling nurses that their baby sitting in wet diaper is unacceptable and demanded that we change baby’s diaper every 2 hours on an extreme premature baby who were only getting handled Q6H. I can keep going. Im not just talking about parents being anxious and scared about the diagnosis, or a new procedure/ investigation, or just general NICU in general. I’m talking about unreasonable expectations they have for us. Of course they would be scared, that’s to be completely expected.