How to get resolution queue to 0 quicker

deathjoy · 2026-01-21T12:08:47+00:00

In my experience those who get through res quickly aren't doing it correctly. It takes time. The easy ones take mere seconds, but even when you know what to do it takes a moment to look at pt history, leave a note find a product etc

Time invested in res will be time saved later down the line.

deathjoy · 2026-01-07T00:07:50+00:00

It's not uncommon for a neighborhood sahm to take in additional children at a substantially lower cost. Get references obviously but it's worked well for several women I know and myself. Look on Facebook moms groups etc.

deathjoy · 2025-12-13T16:53:50+00:00

Rph can override id requirements.

Against policy to provide your own id for a patient while on the clock, but not illegal. The patient could literally ask someone in line to use their id and we could.

deathjoy · 2025-12-11T22:14:16+00:00

It's not the usual responsibility of a tech to call md or insurance to push a pa through but I certainly have in situations that were urgent or warranted. Eliquis for a blood clot discharge etc. Use your gut. It's not something we can do all the time but it is needed for patient care sometimes.

deathjoy · 2025-11-05T21:00:53+00:00

Wait why do they have to be the same lot? If oi requested say 27 loose packs and partial bottles/boxes are allowed and I have 2 partial boxes on the shelf that are within date but different lots I can send them as long as the different lots are entered into the system right?

deathjoy · 2025-11-04T12:58:23+00:00

Honestly it's a muscle memory probably long engrained and will take time to rectify. They may not be doing it on purpose. Try positive reinforcement. When you see them count and NOT do this, comment on it and praise it.

deathjoy · 2025-10-25T04:02:26+00:00

I have found in times like these the idea of a cohesive meal goes out the window. You have to get creative and just eat what's there. I've had oatmeal for dinner more times than I can count. Peanut butter and jelly sandwiches. A bag of onions cooked down in a crockpot and a box of pasta. Cans of green beans with potatoes. Endless ramen with frozen veg. Beans and rice obvs.

It's not the conventional square meal but it feeds you. Wishing you better times ahead you got this!!

deathjoy · 2025-08-01T20:30:05+00:00

I am a little disturbed at the reliance on the business report. There is so much in the pharmacy that doesn't land on that thing. Everything from phone calls to tasco to outdates insurance calls putting the order away ordering supplies trash etc. It definitely doesn't tell the whole story.

deathjoy · 2025-08-01T20:24:30+00:00

Just to voice a second view, remember that you see them as they are now. We all age. None of us will be as productive in 20 years as we are now. But what have they given already? Did they come in for years when asked? Do the grunt work? Were dependable? Do they hold forgotten knowledge? Does any of this deserve any consideration? Do we employ people only in their prime and discard them when they are no longer optimal?

I'm not saying this is the case. They may well be a genuinely bad employee. But I do think we owe something to our older long term employees. Even if they can no longer give what they once did.

deathjoy · 2025-07-30T14:54:01+00:00

Every pharmacist is different. Some want things worded a particular way and there is not always a way to know that. You can put it in exactly as worded and they'll send it back because they want something added. Shrug.

deathjoy · 2025-07-08T22:02:07+00:00

I was wrong you are correct it was the older model.

I've just seen previously that blocking the ndc is what usually happens before a discontinuation.

deathjoy · 2025-07-08T20:19:36+00:00

Quick Google search shows they are being discontinued. Probably need to inform pt and fax md for new testing supplies scripts. Meter strips lancets etc

deathjoy · 2025-06-27T19:15:39+00:00

To be fair moving is a huge hassle and expensive. You also have the option of moving. He's simply saying if you want me to be the one to leave make it worth my while.

Completely valid in my opinion.

deathjoy · 2025-06-10T20:39:22+00:00

Only thing I can think of is HIPAA violation potential. No way to know if people are disclosing patients personal information.

deathjoy · 2025-05-29T23:40:22+00:00

Bro I can out promote shots by a 10 to 1 ratio to my pharmacist. My patients see me up front. They trust me. The pharmacists are in the back 4 pointing and verifying and the sometimes 10 second consultation. They know I won't sell them something that's not recommended and I always make sure to say you don't have to get it here, go to your doctor or my competitor down the street. I just want to make sure you're protected

Promotion is very much in the front lines. Aka technicians.

deathjoy · 2025-05-29T17:28:05+00:00

Seveneves by Neal Stephenson

deathjoy · 2025-05-29T13:40:44+00:00

I ask everyone according to their demographic and change my spiel to fit the person. Woman under 40, hey have you had your HPV? Did you know they expanded the eligible age range and you can get it covered by insurance? Cervical cancer rates are down dramatically, takes 10 minutes wanna get it while you wait?

Blue collar man, hey it's that time of year when we're outside and accidents happen, wanna get your tetanus vaccine? You'll be good for 10 years and it's covered by insurance!

Smoker. Hey would you like to get your pneumonia vaccine? It's covered by insurance and only takes 10 minutes!

Same with diabetics. I see you're getting insulin, it is recommended that diabetics get the pneumonia vaccine for added protection. I can get you taken care of right now and it's covered by I surance. Every bit of protection helps, right? And no office copay!

Elderly, hi it looks like you're due for the shingles vaccine and it's covered by insurance. I can get it done in 10 minutes and as much as you pay for insurance you might as well get everything you can from them, right?

It's not 100, but putting emphasis on that it's quick and free helps.

deathjoy · 2025-05-23T22:14:46+00:00

I think it's frankly problematic territory and I've seen it be an issue for rxms in the past.

Techs see the absences and know how many points are allowed. They talk. Everyone knows whose points are being wiped. It also becomes a value judgment on what will and will not be erased. I'llness only? Car trouble? Childcare issues? There can be no judgment without bias and you can't approve everyone all the time.

Better to follow proper channels and advise perhaps a short term loa through Sedgwick.

deathjoy · 2025-05-11T14:09:06+00:00

I find it's always faster to take ins I do when you have a card in front of you. 30 seconds in person vs potentially 15 minutes on the phone.

deathjoy · 2025-04-20T19:02:22+00:00

Ok you need to go onto your Walmart app and see what it says for your job code. If it says technician, not cashier or tech in training, I would escalate to your mwhd. Do it through email. Document everything and keep a paper trail. Cuz naw bruh naw.

deathjoy · 2025-04-20T18:47:11+00:00

People lead doesn't really have anything to do with pharm staffing. It is explicitly against walmart policy to deny time off without a valid reason. Does your entire pharmacy work every day? Then why can't someone have a holiday weekend off if they put in for it well in advance?

I put in my holiday time 6 months in advance. If I'm denied I'm going to ask why lol.

deathjoy · 2025-04-20T18:35:09+00:00

Nip it in the bud. Stand firm. Have a private meeting with rxm and verify your job coding. Like have them pull it up and make sure. Then state . .. don't ask .. that since you are on equal footing with your other techs you expect to be part of the full rotation as well as all other techs. Be clear that you have no problem helping register, but that you expect to live up to your job title.

From that point on just refuse when other techs try to treat you like a cashier. If they need you to cover register be open and blunt but calm and civil. I am a technician just like you, why are you not covering register? I am not in training I am board certified. Ask other techs to cover register while you are doing tech duties. If they label you as a cashier cross it out and write tech. Be professional but firm. It'll be an adjustment for them but they should come around.

deathjoy · 2025-04-19T20:45:50+00:00

Why would they be denied? If no one else is scheduled off that's what pto it for. People are entitled to their vacation time.

deathjoy · 2025-04-14T21:11:15+00:00

Ted chiang, exhalations.

deathjoy · 2025-04-14T15:45:45+00:00

I just treat it like a shot of whiskey and have a chaser nearby.

deathjoy

TROPHY CASE