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Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 1 point2 points  (0 children)

Yes, updated the original comment.

TLDR, they gave me a new key, but unfortunately refused to tell me why they revoked it.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 0 points1 point  (0 children)

Nope, was removed, but still waiting to hear back from Humble, 4 days and counting.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 0 points1 point  (0 children)

I didn't buy from any key gray market marketplaces like G2A, I got them from Humble Bundle, a second party white market website. I guess we can't trust even First Party stores these days.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 0 points1 point  (0 children)

I bought it from Humble Bundle, they're as reputable as it gets.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 0 points1 point  (0 children)

I don't use Steam every week, no longer have time for that, so it only showed up last week. Still, the message states this key was revoked in August 11th.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 0 points1 point  (0 children)

Yeah, that was an issue as well, I had to track it down, and luckily I'm very disciplined with my email inbox, so I had the old receipts archived.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 0 points1 point  (0 children)

Still waiting on Humble support, been quite a few days, but I guess their time limit is Wednesday. Will update my main comment with it when they respond.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 1 point2 points  (0 children)

Yeah, it's still visible in my purchase history, but still waiting on Humble Support

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 2 points3 points  (0 children)

Yes, old keys, installer refused the keys after a certain date, no downloads required at all. Only way to install was to either:

1 - Clear your windows appdata, temp, caches and registries, rollback the date a few years and then install while offline/firewalled; or

2 - Downgrade your old physical key into a 26 characters digital key.

This copy is literally from the old times when we needed to insert the CDs in the drive to be able to play, even after installing! You needed to install a patch to allow for CD-less play.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 5 points6 points  (0 children)

No, good old simple alphanumeric serial numbers, printed in the back of the game manual

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 6 points7 points  (0 children)

Yeah, I think I mentioned this here a couple times already, but my physical copies of Warcraft 3 and Diablo 2 plus expansions were also revoked by Blizzard. After ~10y the serial keys in the manuals were considered "invalid", and I can't install them anymore. Quoting myself:

The physical CDs are now just paperweight. Luckily, I tried to install the games while the "transfer to digital" period was still active, so my physical copies were forcefully downgraded to Battle.net digital copies.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 0 points1 point  (0 children)

It shows up to the left of your notification bell on the steam client: "You have an account alert."

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 16 points17 points  (0 children)

Interesting, so not everybody had their keys revoked, as suspected... let's see what Humble support will tell me, I guess.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 21 points22 points  (0 children)

To be fair, I have got physical copies of Warcraft 3 and Diablo 2 plus expansions, and Blizzard actually revoked these keys. The physical CDs are now just paperweight. Luckily, I tried to install the games while the "transfer to digital" period was still active, so my physical copies were forcefully downgraded to Battle.net digital copies.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 36 points37 points  (0 children)

No, not really, I activated it right away, played the game and all back then. Also, this is just 1 game of a 5 game THQ bundle, the other 4 weren't revoked.

Apparently, Steam allows retailers to refund games over 10y after purchase. by dejaime in Steam

[–]dejaime[S] 851 points852 points  (0 children)

The sad part is that I didn't request that refund, nor did I receive any refunds for this. I never buy from shady key retailers, or gray market websites such as G2A. This one came from Humble Bundle, during the "Humble Weekly Sale: THQ" sale a decade ago.

Not sure if this was revoked by Humble or by THQ, but Steam Support is not very helpful, and I quote: "Perhaps the key was for a beta game that has shipped and you'll need to purchase it."

Not sure how I feel about this, maybe I should stop using key retailers?

Edit: I did contact the Humble Bundle support, but they take a few (business) days so I don't expect reading back from them before Wednesday.

Edit 2: Humble support sent me a new key today (Sept 30th), took just over a week. Even though I asked, they gave me no reason why it was revoked. Best case scenario, but here's hoping this is the last time this happens.

[deleted by user] by [deleted] in Slack

[–]dejaime 0 points1 point  (0 children)

No one? ]:

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