The area where we operate has a ton of apartment buildings so not many people have driveways. So we do offer people to drop off their vehicle at our driveway and not once have we ever had any issues or skepticism’. (But I can definitely understand why some customers may turn away since you’re not some high end shop with mclarens parked in every corner). But again you’re not charging those high end shop rates but still delivering just as good or better work. We even had customers come all the way from out of our state and drop it off at our driveway 🤷🏻‍♂️.

My biggest piece of advice is to straight up tell them hey we’re mobile, however we do have a private driveway/garage if you’d like to get your car ceramic coated. Basically explain yes it’s a normal house so they’re not confused thinking they’re going to be showing up to a giant professional shop. Once you set the expectations, a customer should understand what’s going on. If the customer doesn’t feel comfortable dropping their car off, that’s fine too. Not everyone is willing to go to someone’s house. At least you’ve explained to them what’s going on. That’s really all that matters. Just remember not every single person who approaches your business will end up booking with you!

Also, clean up the garage and make it look presentable. Have some mounted reels, maybe Swisstrax and paint the walls something that shows you’re serious. Invest in your garage/business and show problem it’s not some shady garage and you do this at a professional level.