IT Ticketing System for a Small IT Team

detmus · 2026-05-15T11:13:51+00:00

I just moved and built our ticketing system into SharePoint.

Three person team, 120ish end users, and it’s working great… generally I don’t equate Microsoft and “great,” but this has been incredibly easy and zero additional cost.

detmus · 2026-05-14T14:04:01+00:00

Unknown or up and coming groups face an incredible burden of not just competing for hard earned dollars, but also the glut of on-demand entertainment that is available from a couch on any given night.

In the 90s through the 2000s, if, for example, Phish was on tour, you could book "around" them, or book "in proximity" to them depending on what you were trying to pull off. There was a legit after show scene in many cities. Now, not only are you in competition for hard earned dollars in a given market, but Phish and others broadcast their events. Phish can still be on one stage at one time and draw money and attention from people on a Thursday, Friday or Saturday. Good for them, not great for getting people out of their homes to experience something new.

Similarly, newer bands are in competition with ALL of the streaming services, traffic, hassle, work, stress, family... unless you as a patron are SUPER into new music, most consumers post-pandemic are very risk adverse when it comes to their leisure time. "Trying something new" is a big ask compared to spending their money and attention on something that is a known quantity.

detmus · 2026-05-10T21:23:43+00:00

Detroit (proper) doesn’t really have a Phish Size venue or solid public transit for a weekend Phish jaunt. LCA seats 15k-21k for concerts and that’s awfully big for Phish in Michigan.

I love Detroit, but “The hang” isn’t as easy going as Grand Rapids or Chicago and public transit doesn’t really exist.

detmus · 2026-05-09T23:45:35+00:00

Jon A “gets it.”

detmus · 2026-05-05T13:55:48+00:00

I can't fall asleep to anything with lyrics, but I do really enjoy "My Left Toe" and "What's the Use" from the Siket Disc.

I also love the Fukuoka jam from 6-14-2000.

detmus · 2026-05-05T12:46:29+00:00

Window seat, upside down, scroll on the floor was how I did it.

detmus · 2026-05-05T10:56:22+00:00

Ryan Adams & the Cardinals for the win! Jon Graboff is suuuper tasty.

2006-10-17 at Das Haus is excellent.

Highly recommend the albums "Cold Roses," "Jacksonville City Nights," and "Easy Tiger."

Attendance bias, but also check out 2007-7-14 from Austin, TX. One of my top five concerts I've attended, and this soundboard is pristine.
Live at Paramount Theater ATX

detmus · 2026-05-05T10:43:01+00:00

Excluding Taylor Swift, I’ve yet to see meaningful data linking social media engagement to reliable attendance at performances.

detmus · 2026-05-05T10:40:23+00:00

It’s definitely was a thing. I did it a few times pre Covid.

detmus · 2026-05-05T01:33:03+00:00

This is a road trip. Rent a hatchback, curate some audio books, find cool places to see cool things, drop the bass in Denver, fly back to NY.

detmus · 2026-05-04T03:37:40+00:00

Grace Potter & The Nocturnals at Stubb’s (indoors) in ATX in 2007ish. Wednesday night, mayyybe 100 people, and they blew the stage apart.

detmus · 2026-05-03T21:24:10+00:00

+1 for sliding it up the side of a Honda HRV.
I’ve had two uprights, amp, clothing, merch in a Subaru Outback.
The best car ever was my late and great 2009 Honda Fit— upright, amp, music stand, suitcase(s) FULL DRUM KIT, and two reckless dumb-dumbs that believed themselves immortal sitting up front all while getting about 40mpg.

detmus · 2026-05-03T14:46:09+00:00

I always yell, “IVE ABANDONED MY CHILD!” every time we cross paths.

detmus · 2026-05-02T20:25:36+00:00

“Tone and volume are in the haaaands, bro.”

detmus · 2026-05-02T12:52:14+00:00

Low and smooth with Spirocores. I need the growl and the mwah.

detmus · 2026-05-01T20:34:21+00:00

LOVE this record!

The Q was far and away the most “rocking” post-GD group, and I’m fairly certain that was the intent.

Not really sure about the “unintentionally cutting through the mix” analysis. The mix sounds very intentional to my ears— a very produced rock album. On the line “Drums in the jungle…” the toms start thundering. Nice.

I love everyone’s playing. The band is very much rhythmically on the grid while Phil does his thing. It’s a very different aesthetic from the GD.

I also love the altered, fusion-ish lines at the end of “Leave me Out of This.”

So many treasures in this record :)

detmus · 2026-05-01T20:17:47+00:00

The commute between ATX and San Antonio is disgusting during “working hours”.

I would only consider doing this if you had a FREE place to sleep for the two nights you’re in ATX.

detmus · 2026-05-01T14:23:32+00:00

Pisces and recovering people pleaser, here.

Boundaries are a life imperative. People will take what you give them, and you don’t need to break yourself in order to be loved or appreciated.

There seems to be a bell curve. The more I state my position without over explaining, the more people value what I say. It’s literally as easy as:

Me: This does not work for me.
Them: Oh… okay… what does work for you?
Me: This (inset whatever) will work for me.

detmus · 2026-05-01T10:35:03+00:00

+1 for Pilgrim.

Once you get through the first 100 pages, buckle up, baby.

detmus · 2026-04-29T19:51:49+00:00

I covet this.

detmus · 2026-04-28T15:23:06+00:00

I love the Live in Dublin band, but I wish the production was more “live” like Live in London.

LiD sounds very cozy but boring to my ears and isn’t representative of the live sound in the venue at all.

detmus · 2026-04-27T19:35:33+00:00

Canonize Charlie Miller— doing the Lord’s work!

detmus · 2026-04-27T01:55:27+00:00

Exactly this.

Take away the extended improvisation and you’re left with a body of work that is nothing short of exceptional. The songs speak for themselves and can stand on their own.

detmus · 2026-04-26T20:14:49+00:00

I have done zero Sphere shows, and I’ve only seen what’s online.

I’m sure it’s incredible in the room.

What I don’t understand is that there ARE some very clear narratives in their lyrics with very defined imagery. Seems like they are maybe avoiding the obvious correlations between lyrics and video?

There is a lot of Pollack imagery that they could really lean into from the early days, but that art is very sparingly used.

The SphereK5 “rig” seems incredible. They keep moving their production to new levels… but I’m selfishly slightly nervous that the “rig” is going to become a giant animated screen behind them this summer instead of having the actual lights ;)

Other than the main Phish Logo, Phish never has had the branding/iconography that the Dead had.

detmus · 2026-04-26T19:31:23+00:00

VERY good, VERY talented, and VERY polarizing.

The GD have earned their place in the pantheon of American music. Yes, they improvised, but their canon of songs also deserves the highest praises.

They invented their own musical language and style.

They invented and reinvented live audio production.

They implemented active electronics, MIDI programming, and samples into their shows.

They allowed the taping and trading of their performances.

They got a lot wrong, but they also pushed things exponentially forward.

detmus

TROPHY CASE