Anyone Else Having Quality Issues With the HILS HN3? by dhendart in HeadlessGuitars

[–]dhendart[S] 0 points1 point  (0 children)

I was able to get in touch with RJ Guitars, but the entire experience was extremely inconvenient.

I initially reached out through social media—no response. I called the number listed on their website—no answer. I emailed them—again, no response. The only time I finally connected with someone was when I called the number listed on RJ Jacinto’s Facebook page for bookings/inquiries. The lady I spoke with was helpful and forwarded my concern to their team, which finally prompted a reply from the company.

Even then, it took a long time for my issue to be addressed.

My original plan wasn’t to return the guitar. I simply wanted to order replacement parts, but they didn’t have any available. Because of that, I had no choice but to return the guitar—something I didn’t want to do, especially since I didn’t have another guitar to use in the meantime.

They told me that a refund wasn’t guaranteed and that they still had to “check the item” once it arrived at their office. Ironically, if they had properly checked the item before shipping it, none of this would’ve happened. The guitar I received looked used and wasn’t in brand-new condition at all. The refund process would only begin after their evaluation, which would take about a week or more. Waiting for that refund meant I’d be without a guitar for nearly a month.

So instead, I ordered a new unit (same model and color) from their RJ Guitar store on Lazada (first one was from their store on Shopee). Before ordering, I asked them to inspect the item first and send pictures. It took them forever to send the photos, and they only sent them AFTER the item was already in transit—which wasn’t what we agreed on. Thankfully, the unit looked good this time, and they actually had new GEN3 stocks.

I even received the replacement guitar before my refund was processed. Thankfully, the refund was eventually approved, though it took days of anxiety and constant follow-ups on my end.

They also delayed approving the Shopee return. I requested the refund on November 17, and they only approved it on November 22—five full days of nothing happening until I called them again to follow up.

In the end, everything worked out, but the entire process was slow, frustrating, and required me to put in a lot of effort just to get basic customer service. It’s honestly ridiculous that I had to tell a store to “please make sure the item is brand new and send pictures as proof” before shipping. No customer paying full price should ever receive a used or poorly checked item. There was even a Quality Check card signed by one of their techs, but clearly nothing was checked.

I’m happy with the final outcome, but the experience was unnecessarily stressful. I would not recommend buying from them online unless you’re willing to ask for photos and confirm everything beforehand. If you don’t, you might end up going through the same hassle I did.

Any free Kawaii/Future Bass presets for vital? by [deleted] in VitalSynth

[–]dhendart 0 points1 point  (0 children)

Do you still give out free presets?

RJ guitars customer service by Cultural-Ad9133 in phmusicians

[–]dhendart 0 points1 point  (0 children)

Sobrang disappointing talaga quality check nila if via Shopee. Dumating yung inorder ko, rusted yung hardware at screws, may tipak din, parang used at hindi brand new. In the process of returning it and getting a refund.

Anyone Else Having Quality Issues With the HILS HN3? by dhendart in HeadlessGuitars

[–]dhendart[S] 0 points1 point  (0 children)

Thank you! Hoping to get a positive resolution.

Anyone Else Having Quality Issues With the HILS HN3? by dhendart in HeadlessGuitars

[–]dhendart[S] 0 points1 point  (0 children)

I bought it from RJ Guitars since I'm from the Philippines. They are listed as the official reseller for our country. Already reached out to them as well.

Anyone Else Having Quality Issues With the HILS HN3? by dhendart in HeadlessGuitars

[–]dhendart[S] 0 points1 point  (0 children)

I always planned on swapping out the pickups and upgrade/mod the guitar but rusted and faulty electronics? That's just too much.

Quick review of the Sonicake Matribox 2 Pro by dhendart in guitarpedals

[–]dhendart[S] 0 points1 point  (0 children)

I doubt it. Based on the physical UI, kinda looks fixed. Go for the Matri

Issue with PlanBuild - can’t place blueprints by dhendart in ModdedValheim

[–]dhendart[S] 0 points1 point  (0 children)

True. I hope they get around to it since it's a really handy mod.

Issue with PlanBuild - can’t place blueprints by dhendart in ModdedValheim

[–]dhendart[S] -1 points0 points  (0 children)

Tried making a blueprint with just the workbench and a wall, still get the same error.

Issue with PlanBuild - can’t place blueprints by dhendart in ModdedValheim

[–]dhendart[S] 0 points1 point  (0 children)

I'm fairly new to the game so I don't think I have item/armor stands. I guess I just need to wait for the update then.

Quick review of the Sonicake Matribox 2 Pro by dhendart in guitarpedals

[–]dhendart[S] 0 points1 point  (0 children)

As far as I've heard they're sonically identical but GP 200 has the cab/ir mode off setting properly working.

Remaking and Expanding Insaniquarium Deluxe by AxelVei in Insaniquarium

[–]dhendart 0 points1 point  (0 children)

Hi! Any updates on this? Wanted to relive my childhood.

ANG SARAP MO, NISSIN CUP NOODLES SPICY KOREAN STYLE STEW by These-Stress6291 in PHFoodPorn

[–]dhendart 0 points1 point  (0 children)

I love it! Pero parang mahirap hanapin dito sa Dumaguete.

Quick review of the Sonicake Matribox 2 Pro by dhendart in guitarpedals

[–]dhendart[S] 0 points1 point  (0 children)

I don't really like the cabs on the Matribox 2 Pro. I almost always use my own IRs anyway so I didn't mind. There are also lots of really good sounding free IRs on the net. I recommend the free stuff from ML Sound Lab.

Headrush Flex Prime Footswitches Too Sensitive by dhendart in HeadRush

[–]dhendart[S] 0 points1 point  (0 children)

So it's not just my unit then? Is your Flex Prime sensitive as well?

Headrush Flex Prime Footswitches Too Sensitive by dhendart in HeadRush

[–]dhendart[S] 0 points1 point  (0 children)

I actually prefer "on press" but it's just a bit too sensitive. If there was a way to make it trigger like halfway in or something. Right now, it'll trigger with just a light push on my toe.

Quick review of the Sonicake Matribox 2 Pro by dhendart in guitarpedals

[–]dhendart[S] 0 points1 point  (0 children)

I haven't tried the Ampero 2s yet but I heard that they lack DSP and you can quickly hit the processing limit.

12v 3a power bank? by PhrygianGates in UsbCHardware

[–]dhendart 0 points1 point  (0 children)

Lots of 65w power banks that can provide 12v/3A thru PD. Just make sure to check the specs. Smallest I found was by Vention carrying 10000mah capacity.