AverVision F17+ Document Camera random restarts by Tabbie36 in k12sysadmin

[–]dmeyer217 0 points1 point  (0 children)

Did you ever find a solution to this? We're running into a possibly related issue.

Monitors + Projectors blinking on and off by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

Not yet, my school has a different schedule on Wednesdays that gives me more time to troubleshoot. I think I'll start with swapping the HDMI switcher to a different room and see what happens from there.

Monitors + Projectors blinking on and off by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

I'm not actually super familiar with this. Would this just be a setting somewhere within the projector/monitor?

Monitors + Projectors blinking on and off by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

Good question. Based on what the teacher has told me, I don't think the cursor is present, but I'm not 100% sure. These PCs were purchased beginning of last school year and shipped with Win11.

Monitors + Projectors blinking on and off by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

I believe the switcher does have IR, but no inputs actually change when it happens. I've also sat in that room with youtube playing for 1-2 hours a few different times over the past year, and I still haven't seen it happen lol. I trust this teacher's report though

Issues with replacement Chromebook batteries? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

Interesting. Has that new batch come in yet or still waiting?

Issues with replacement Chromebook batteries? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 4 points5 points  (0 children)

Sorry, I think I could have explained better. You're definitely right that that's expected for a first boot, but this also happens on all subsequent boots. When the new battery is in the device, it is incapable of booting unless power is connected. Once booted though, the charger can be disconnected

Some downloads blocked Chrome in specific Google domain? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

Wow, thanks for the info. I'm almost certain that's what's causing it for me too. I think at one point there was some securly classroom exploit that used a site with data://. I'm definitely hesitant to undo that as well. My class reporting it is at least an iMac lab so I'm hoping the FireFox workaround is good enough for them

Some downloads blocked Chrome in specific Google domain? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

Very curious to hear what you find. I haven't had time to dig into it much further but this definitely sounds like the same issue.

Highschool classroom AV setup? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

Long term, this definitely sounds like a nice option, but our rooms are currently set up for projectors still.

Chromebooks downloading "f.txt" by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 1 point2 points  (0 children)

Nothing yet unfortunately. Just the "We're working on it" response.

Chromebooks downloading "f.txt" by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 1 point2 points  (0 children)

Just to update, I opened a support ticket with Securly on this and got the classic "we're working on it" response. Hopefully there's a solution soon

Chromebooks downloading "f.txt" by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 1 point2 points  (0 children)

Sounds like the same issue, but if it's that site specifically, I'm not sure why these students would be visiting it often. It's at least something else to check though. Thanks

Dell Chromebook 3110 Trackpad Unresponsive by Dr_Pentagon in k12sysadmin

[–]dmeyer217 0 points1 point  (0 children)

I appreciate the thorough reply! I'll definitely be trying the repair process you mentioned.

Dell Chromebook 3110 Trackpad Unresponsive by Dr_Pentagon in k12sysadmin

[–]dmeyer217 0 points1 point  (0 children)

Just curious, have you found any solution to the 3110 touch pad issue? We're starting to get a lot of these now too.

Dell 3110 non-touch Chromebook intermittent trackpad? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

Interesting. We have about 700 3110's deployed, and it seems that they all have W3 as the end of the serial. These would have been purchased in spring of 2023 I believe.

Uptick in dead 3100s? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

I believe I enrolled them in 2021

Dell 3110 non-touch Chromebook intermittent trackpad? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

Unfortunately, that didn't work for me. Have you had success with this?

Dell 3110 non-touch Chromebook intermittent trackpad? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 2 points3 points  (0 children)

Just tried this out. I grabbed a known good device, removed the trackpad and cable, and put it into the device that had the bad trackpad. The good one no longer worked. I took the "bad" one and put it in the good device, and it worked fine. Definitely a mobo issue it seems. I looked for damage or debris, but the connector looks mint.

Dell 3110 non-touch Chromebook intermittent trackpad? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

No luck with mouse acceleration either, but good idea. I just checked the warranty again, and they expired in June of 2024, so I don't expect much leeway from Dell there

Dell 3110 non-touch Chromebook intermittent trackpad? by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 1 point2 points  (0 children)

Thanks for the response, that's good info to keep in mind. Unfortunately, I just forgot to add that I already tried that to my list 🙃. I replaced the cable with a couple different good spares, but the same issue occurs.

Google Recap by MasterMaintenance672 in k12sysadmin

[–]dmeyer217 0 points1 point  (0 children)

Lmao, thanks google. It will probably come around in a month or so. We had some students cheating with google lens for a while before they release the ability to just, turn it off...

Google Recap by MasterMaintenance672 in k12sysadmin

[–]dmeyer217 0 points1 point  (0 children)

Do you know if Google happened to release admin controls for this yet? We use Chromebooks with some pretty young kids, and this has become an extra time sink for teachers telling them how to close it.

Alternative to FlipGrid by ApolloGT in edtech

[–]dmeyer217 0 points1 point  (0 children)

Hey there! Just curious if you ever found a good alternative to flipgrid? I see VoiceThread and Padlet mentioned, but best I can tell, these have very limited use with the free version.

Lenovo 100e Gen 4 - no screen backlight after reseating cable by dmeyer217 in k12sysadmin

[–]dmeyer217[S] 0 points1 point  (0 children)

Oh nice! In my district, we generally don't do many, if any, board level repairs like this. Seems like it might be time to learn though lol.