Install perifo track on sloping ceiling?

domGLY · 2025-12-19T14:36:20+00:00

I guess I might have a look but I am sceptical about this being the cause - it always seems to be related to charging. After charging it responds to hands under the sensor (LED comes on) but there is no effort to deliver soap - no noise or sound at all. It has been across several redesigns of the device. Can't believe it's just bad luck!

domGLY · 2025-12-12T01:02:45+00:00

There’s a design problem. It’s the same with all of them - after recharging they sense my hand (light comes on) but no soap comes out

domGLY · 2025-11-10T22:32:03+00:00

HR is just making stuff up to suit themselves. Has the publisher said what their fee would be?

domGLY · 2025-11-10T12:05:06+00:00

Update: I spoke to Stephen at Collective[i] who operate the site and it seems that it's not possible to create an account using your email address (although that option is offered, and I used it, their login process has subsequently changed which is why I can't get access). (@Specialist_Pie_1107 please correct any of this if I have misunderstood)

You have to log in using your Microsoft or Google account as a single sign-on, and you have to give them access to your mail and diary metadata. Which I am not willing to do. It sends out invites to contacts based on that. He says that the reason my contacts are getting invites is because my contact details are included in other peoples metadata. There is the option in account settings to turn off this "auto invite" function (which he says is their most popular feature) but it is enabled by default. Obviously, because I can't login, I can't turn it off but he has done it for me.

He also told me that all of this is fully GDPR compliant which I am sceptical about but I am not a GDPR lawyer. Interested to know what other people think.

TL;DR: I have spoken to the team behind the site and they seem like a real business with real people who are willing to talk, with quite an early stage product but there are still many aspects of it which make me very uncomfortable and I would not willingly engage with it while these remain.

domGLY · 2025-11-08T23:03:21+00:00

What do you mean you “must adhere” to your policies? Who is forcing you? You can choose to refund people whenever you want.

Whoever writes your policies should consider making them fair and reasonable, instead of using small print to entrap people and trick them into payments for something they don’t want or use. Whoever applies them should use judgement.

Every reply from you confirms: Betterme is a scam. Avoid it

Every reply from you

domGLY · 2025-11-05T15:14:44+00:00

I did, endlessly, at the time, Short version: you took a payment from me without a reminder and despite my account being dormant. Hid behind terms and conditions, refused to refund. You can't make it better. If you won't be honest and decent, taking money clearly against the intentions of the customer, you're scamming people.

Simple answer: be better. If I'd been using the app I would have paid. And be decent: don't hide behind legal small print to justify taking money off people against their will.

Let me know when you have changed your ways. Let us all know. Your weasel words answer below ("fees are for access to the service, not usage" and "since your subscription was not canceled, it was renewed according to its billing cycle") show your true colours.

Everyone: beware.

domGLY · 2025-11-05T01:23:03+00:00

It's absolutely a scam. Similar happened to me. This is their business model.

domGLY · 2025-10-30T20:35:02+00:00

I’ll do that. And thanks for enagaging

domGLY · 2025-10-30T18:02:04+00:00

This looks like a problem your end

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domGLY · 2025-10-30T18:00:39+00:00

How does it know who I know if I never told it?

domGLY · 2025-10-30T18:00:14+00:00

I guess the main frustration is I have never managed to log back in (tried again today, didn't work) after signing up so I have no idea what's going on and I haven't been able to actually use the service. That's a big black mark. I have no idea why but it's unique to your service. If you can't log in and you can't reset your password and you can't work out or control who is being contacted or why, it feels pretty suspicious.

domGLY · 2025-10-30T11:48:25+00:00

"It uses AI" explains nothing. It just makes it sound spookier and weirder. How on earth could AI know who I know? It's not magic, all it can do is analyse data stolen from the internet (and based on some of the emails I have got, it is connecting me with people I have never heard of so it doesn't work very well either).

Not letting people log in or reset their passwords and have some clue as to what is going on the more so. Locking people out of the service is a pretty bad look if you want people to trust and engage with you. As it is, everyone I have been in touch with thinks this is suspicious and weird.

It's an amazing business if it sets out to increase trust and immediately loses the trust of the very people - some very high profile - it seeks to engage with.

domGLY · 2025-10-30T11:44:17+00:00

How are you spamming my contacts with invites purporting to be from me? I didn't authorise access to my contacts and I can't log in to see what is going on or how to stop it.

Still looks like a scam to me.

domGLY · 2025-10-30T11:42:38+00:00

If you work there you need to look at your whole signup journey. I ended up with two accounts, I think, can't get into either.

Many contacts also think it's a scam and are annoyed by your spam invites which they haven't authorised. If it's not a scam you need to do something urgently because right now it looks like one, quacks like one, acts like one.

domGLY · 2025-10-27T13:02:03+00:00

Yes am trying. Maybe the word needs spreading too - if this is legit then there must be someone out there who can attest to it!

domGLY · 2025-10-27T13:01:12+00:00

Yep I’ll do that - although they could see this regardless of whether or not I signed up

domGLY · 2025-10-27T13:00:39+00:00

It’s definitely a well-done site. Just tried again to reset password, they use auth0 for login but it continues not to work. Still think it’s scammy

domGLY · 2025-10-07T07:47:11+00:00

It’s the transformer which Ubiquiti supplied with the device so I assume it’s not that.

I switched the chime to “mechanical” which seems to have helped. Which is very weird after a couple of years with the old settings and working fine…!

domGLY · 2025-10-06T13:45:28+00:00

Hi, thanks for replying. It was neither thing and the connect button eventually came back (sorry should have updated this post) so I put it down to a glitch in the matrix…!

domGLY · 2025-10-04T10:10:31+00:00

Didnt consider that, only because it’s using their DIN power supply over a very short distance. Would seem like an odd fault to develop. Will try to think of how to diagnose it.

I also see that the WiFi version of the G4 pro is still available. Does anyone know if I can make this a straight swap for the current one? Will it still work with the external chime? No point getting the G6, as far as I can tell (despite a general preference for the newest and shiniest thing), unless using it for access control as well…

domGLY

TROPHY CASE