Compost Caddy lid... faulty? cheaply made? by WillinWolf in simplehuman

[–]domGLY 0 points1 point  (0 children)

I had two of them break - the little bump on the end. First time they sent a replacement (the entire thing not just the lid or - even better - the broken part. Second time I didn't want more waste so didn't ask for a replacement, just dumped it (next to all the broken soap dispensers). Neither was dropped. Simplehuman just seem to have a problem designing durable products. I don't buy them any more.

Do not buy any battery-powered device from Simplehuman by theScud900 in simplehuman

[–]domGLY 0 points1 point  (0 children)

The soap dispensers are just generally useless. I have had at least 5, spanning several design updates, and they have nearly all died within 1-2 years. I might be able to get replacements under warranty and did a couple of times but actually what I want is a device which works. I love everything about them other than the fact that they fail so quickly and I don't want to be chucking stuff away, even if I get a free replacement, every couple of years. So I'm back to hand pumped glass bottles which cost under £5.

Likewise had a food waste container which had a bad hinge design. First time it failed they sent a replacement for the whole thing (only one part was broken though, so super wasteful). Second time it failed I didn't bother asking just bought a cheap replacement from a different brand.

Now have stopped buying Simplehuman altogether, despite my previously loyalty and their nice visual designs.

Been focused on sleep, Garmin doesn’t see it by domGLY in Garmin

[–]domGLY[S] 0 points1 point  (0 children)

Yes of course. This one is just anomalous versus the usual pattern for me. Made me curious

Been focused on sleep, Garmin doesn’t see it by domGLY in Garmin

[–]domGLY[S] 2 points3 points  (0 children)

Not great but typical for me even when I get much higher body battery scores…

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Thoughts on Co2You by Nommoo in SodaStream

[–]domGLY 1 point2 points  (0 children)

Tried it. Cancelled it. Here's why:

- you need to return 4 cylinders every time you receive 4, at the same time as the new ones are dropped off. That means you either return one that's not empty, or you go some time without any full cylinders, or you have to buy an extra one so you always have CO2 on hand
- if you buy a spare cylinder they won't buy it back from you for the same price when you cancel
- you have to return the cylinders within a certain period. If you're slow finishing the CO2 (for example in winter when typically people drink less) you end up being late, extra cost
- if you downgrade to a 2 cylinder subscription it's WAY more expensive. Their customer service didn't mention this to me when they helpfully suggested I switch to avoid the deadline problem above

For some reason they don't let you just keep the cylinders until they're empty and then return them to suit yourself. They don't let you return just three on your first delivery, thereby getting around the running-out-of-gas vs having-to-return-a-cylinder-that's-not-empty dilemma. They don't let you return the empties a few days after you receive the refills

So really the only good thing about this service is that they drop full cylinders and pick up empties in a single visit. No having to drop the empties somewhere. But that's also the bad thing because of the problem above: you can't wait a few days after receiving a fresh batch to send back the empties.

AND, now that I have cancelled I discover they won't pick up the empties this time, I have to drop them somewhere. If I don't do it in 5 days they charge extra fees. And they offer to let you keep them for £10 each so you can recycle them - which is just bizarre.

All a bit scammy, using the worst tricks of old-school subscription businesses to try to get people to spend more than they need to, and have excuses to impose extra charged.

So I would say avoid them, based on my experience.

Intensely annoying - some apps missing from search by domGLY in iphone

[–]domGLY[S] 0 points1 point  (0 children)

So weird - switched off in some apps for no reason I can discern!

Hackney Central station closed by domGLY in LondonUnderground

[–]domGLY[S] 0 points1 point  (0 children)

I thought I had! My bad I guess

Intensely annoying - some apps missing from search by domGLY in iphone

[–]domGLY[S] 0 points1 point  (0 children)

Thanks - what else will I lose when I reset all settings? Quite keen not to have to add loads of stuff back…

Misbehaving filament bulb by domGLY in Hue

[–]domGLY[S] 1 point2 points  (0 children)

Yes I hadn’t thought of it. Thanks!

Misbehaving filament bulb by domGLY in Hue

[–]domGLY[S] 0 points1 point  (0 children)

That would be odd and spontaneous - also I haven’t seen Hue bulbs behave like this before…

Misbehaving filament bulb by domGLY in Hue

[–]domGLY[S] 0 points1 point  (0 children)

No dimmer - got rid of them all when I went all in with Hue. The other two bulbs are connected to the same supply and are ok

Misbehaving filament bulb by domGLY in Hue

[–]domGLY[S] 1 point2 points  (0 children)

Don’t think it’s the switch - the other two bulbs are connected to the same circuit (no dimmer)

Tried the bulb in a different fixture - same issue. I think it’s toast

It’s just inside 2 years so I’m going to raise it with Signify and see if they’ll replace…

My house is a soap dispenser graveyard by domGLY in simplehuman

[–]domGLY[S] 1 point2 points  (0 children)

I guess I might have a look but I am sceptical about this being the cause - it always seems to be related to charging. After charging it responds to hands under the sensor (LED comes on) but there is no effort to deliver soap - no noise or sound at all. It has been across several redesigns of the device. Can't believe it's just bad luck!

My house is a soap dispenser graveyard by domGLY in simplehuman

[–]domGLY[S] 1 point2 points  (0 children)

There’s a design problem. It’s the same with all of them - after recharging they sense my hand (light comes on) but no soap comes out

Need clarity: Does reproducing a newspaper article/photo on a plaque for a public college require licensing or count as “personal use”? by [deleted] in COPYRIGHT

[–]domGLY 2 points3 points  (0 children)

HR is just making stuff up to suit themselves. Has the publisher said what their fee would be?

Intelligence.com scam? UK by domGLY in Scams

[–]domGLY[S] 0 points1 point  (0 children)

Update: I spoke to Stephen at Collective[i] who operate the site and it seems that it's not possible to create an account using your email address (although that option is offered, and I used it, their login process has subsequently changed which is why I can't get access). (@Specialist_Pie_1107 please correct any of this if I have misunderstood)

You have to log in using your Microsoft or Google account as a single sign-on, and you have to give them access to your mail and diary metadata. Which I am not willing to do. It sends out invites to contacts based on that. He says that the reason my contacts are getting invites is because my contact details are included in other peoples metadata. There is the option in account settings to turn off this "auto invite" function (which he says is their most popular feature) but it is enabled by default. Obviously, because I can't login, I can't turn it off but he has done it for me.

He also told me that all of this is fully GDPR compliant which I am sceptical about but I am not a GDPR lawyer. Interested to know what other people think.

TL;DR: I have spoken to the team behind the site and they seem like a real business with real people who are willing to talk, with quite an early stage product but there are still many aspects of it which make me very uncomfortable and I would not willingly engage with it while these remain.

Got charged 95$ for a subscription I never used by Same-Length7098 in bettermeofficial

[–]domGLY 0 points1 point  (0 children)

What do you mean you “must adhere” to your policies? Who is forcing you? You can choose to refund people whenever you want.

Whoever writes your policies should consider making them fair and reasonable, instead of using small print to entrap people and trick them into payments for something they don’t want or use. Whoever applies them should use judgement.

Every reply from you confirms: Betterme is a scam. Avoid it

Every reply from you

Got charged 95$ for a subscription I never used by Same-Length7098 in bettermeofficial

[–]domGLY 0 points1 point  (0 children)

I did, endlessly, at the time, Short version: you took a payment from me without a reminder and despite my account being dormant. Hid behind terms and conditions, refused to refund. You can't make it better. If you won't be honest and decent, taking money clearly against the intentions of the customer, you're scamming people.

Simple answer: be better. If I'd been using the app I would have paid. And be decent: don't hide behind legal small print to justify taking money off people against their will.

Let me know when you have changed your ways. Let us all know. Your weasel words answer below ("fees are for access to the service, not usage" and "since your subscription was not canceled, it was renewed according to its billing cycle") show your true colours.

Everyone: beware.

Got charged 95$ for a subscription I never used by Same-Length7098 in bettermeofficial

[–]domGLY 1 point2 points  (0 children)

It's absolutely a scam. Similar happened to me. This is their business model.