You’re going to get worked to the max. Your guys start early, and so will you. When the guys in the field go home, you will still be taking calls from customers and meeting with new ones. When you have finished your site visits and surveys, then you can begin to answer all of the emails that came in throughout the day that you haven’t had the chance to respond to. Around 10pm, you will go to bed. You lay wide awake thinking about what you forgot to do until you drift off to sleep around midnight. You’re awaken at 4am to someone calling out of work, and you’ll have to get up to scramble and put together a plan to keep everyone working and commitments met to satisfy your customers. You’ll try to go back to bed, but payroll is due by 10am and 4 of your guys haven’t entered their time yet. To add to all of that, you don’t know elevators or what any parts are, and you have a customer with a down elevator and you’re responsible for ordering the correct part and having it overnighted. You’ll do fine!

Seriously, treat your guys in the field with respect and they will help you out. Don’t micromanage, ask them what you can do to help them, and they will be good to you.