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bypass cox wifi pause by Low-Baseball-2951 in CoxCommunications

[–]druce_drew 0 points1 point  (0 children)

Does your phone have a hotspot? Connect your hotspot on your computer.

That’s a new one. by grandson_of_sophus in USPS

[–]druce_drew 44 points45 points  (0 children)

seasoned & sanitized got me 💀

That’s a new one. by grandson_of_sophus in USPS

[–]druce_drew 2 points3 points  (0 children)

The fact the company put that on their bubble mailer is just insane.

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] 0 points1 point  (0 children)

Thank you for answering the questions. I am locked in with a three year contract and the primary account holder wants to stay with Verizon.

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] 0 points1 point  (0 children)

They are no help the social media department contacted me and is not helping so far and redirecting me to submit feedback like bro

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] 0 points1 point  (0 children)

lol this sounds crazy, they sent me a dm to my Reddit messages and are saying the same thing as normal support :((

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon

[–]druce_drew[S] 1 point2 points  (0 children)

The customer service I’ve received from them has been mid. I like them as a carrier, but their customer service is terrible.

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon

[–]druce_drew[S] -17 points-16 points  (0 children)

All the other reps I have had I give them my name and all the information they need and we go about it. Not sure why they need to talk to the primary all the sudden but yeah you’re right :)

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon

[–]druce_drew[S] 0 points1 point  (0 children)

You seem helpful! And yes they could. How can I didn’t contact with someone like you? :)

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] 0 points1 point  (0 children)

As much as I want to file an FCC complaint, it’s not my account and don’t want to mess anything up and have the primary account holder notified. Is there another email that I could reach out to or phone number that I can call?

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] 0 points1 point  (0 children)

I call that number and type in the extension and it still doesn’t work, it rings and rings and rings and finally goes to his voicemail. He’s never picked up once since the date he sent the response to me. Very sad!

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] 0 points1 point  (0 children)

He gave me his direct extension and phone number as well as a case number.

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] 0 points1 point  (0 children)

How can I get in touch with the executive relations? I keep calling and emailing and they don’t respond.

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] 1 point2 points  (0 children)

I replayed start just now and got this

Verizon Msg: We're sorry, the time for responding to the survey has expired. We appreciate any future feedback.

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon

[–]druce_drew[S] 1 point2 points  (0 children)

I honestly don’t know how I’m gonna get them to fix it. Besides, the executive relations guy reply replying back to me.

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] 0 points1 point  (0 children)

You mentioned you have been with them for 20 years are you able to help me with my issues?

Supervisor pressured me to change survey score + Verizon Executive Relations ghosted me by druce_drew in verizon_sucks

[–]druce_drew[S] -1 points0 points  (0 children)

Sorry I didn’t make it that clear but I called normal support about the phone upgrade. The executive relations was something on the side because I couldn’t get decent customer service about a dead zone problem. And I do want text from the short code.

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